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Nagios XI Support

Information on obtaining support for Nagios XI.

Support Forum

Support for Nagios XI is currently provided via our online forum at support.nagios.com/forum/.

Customer-Only Access

Nagios XI customers can gain access to our customer-only support forum by following the steps in the Get Started section.


Nagios Core OSS Support

Information on obtaining support for Nagios Core OSS.

Purchasing a Support Contract

Don't have a Nagios support contract for your organization yet? By purchasing a support contract you'll get access to professional phone and email support options for Nagios. Learn more about our expert technical support offerings at http://support.nagios.com/learnmore.


New Support Contract Customers

If you just purchased a Nagios support contract, visit our Get Started page to review some important information for first-time users and specify your designated contacts.


Nagios Core Support Contract Customers

Customers who have purchased a Nagios support contract may contact our support team via email, phone, and our online ticket system. Customers must provide their account number when contacting Nagios support.

Support Tickets Online

Make a support service request and track your support tickets by submitting a support ticket online.

Email Support

Email Nagios support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Phone Support

Phone support is available from the following worldwide numbers:

United_States_of_America United States (877) 812-0138
United_KingdomGreat_Britain United Kingdom 0808 238 9772
Sweden Sweden 0200-88 34 22
France France 08 05 11 95 00
Worldwide 1 +46 8-58 83 01 35
1 For callers outside other international toll-free numbers

 

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