Nagios Support Forum

thanks all for the help

It seem like service contacts/contact_groups will inherite from host if not set properly. http://nagios.sourceforge.net/docs/3_0/objectinheritance.html This is correct. If a service has no contact_group, notification interval, or notification_period then it will be inherited from the host. contact_...

milisa, You are correct. Using contact_groups will reduce the chances of miss out important alert as you point out. I was just confuse why service contact inherit connection from host contact as I see no mention of this connection in the official documentation. http://nagios.sourceforge.net/docs/nag...

milisa, Adding contacts and contact_groups null to my top level generic-service-template do allow mix contacts/contact_groups in my services notification with only 1 single email alert. Thanks for your help and I am appreciate all who help me get this far. I might want to re-read the nagios-3.5.1 do...

milisa, Change contact_groups to contact under the generic-host template do make all the all the service template that use contacts send out single mail alert. But cause other service template that use contact_groups to send double alert. So does it mean nagios not allow to mix contacts and contact_...

Box293, On your suggestion I try to put single email address to my contacts but the problem is still there. Any idea? I have attached few nagios config files that I have modify, there rest are the same from my pervious attachment. [1412037382] SERVICE NOTIFICATION: itnetworksupport;6800SRETDB;F Driv...

Ok. So it is confirm my problem is due to multiple email address in single contacts?

Thanks Box293 for your explanation. I put multiple email into contacts instead of contact_groups is because I want to receive emails with the respected email groups in 1 alert. Using contact_groups with multiple members will result in seperate emails... If confirm the contacts code is not design for...

abrist wrote:OP, do you have other responses regarding the rest of millisa's inquiries?

HI abrist,

As i already mention i did not configure service escalation on my nagios.

hi milisa,

No service escalation defined in my setup. And I only modify the email domain on the attached files.
I attached my whole /etc/nagios3 directory for further inspection minus the sensitive data...