acknowledge and disabled

[equick]

These are the service commands available to me in that helps?

servicecommands.PNG (11.17 KiB) Viewed 2753 times

[Box293]

One other thing to try, you right click on the blue box "1 Disabled" (not the word/hyperlink but the blue box) and select inspect element. The send us the HTML code for that element as it should tell us what item it's related to.

[equick]

Thanks, I hope this is what you meant

[tmcdonald]

I believe those are due to the active checks being disabled. Try clicking the "Enable active checks of this service" link from the image you shared in your previous post.

[equick]

These are passive checks though.

[tmcdonald]

I understand that, but if you have an active check set up for freshness checking and you have active checks disabled, that might be what is causing the Disabled message. I looked into the Core source code and found very few mentions of that particular "serviceUnimportantProblem" string, so there is not a lot that could cause it. Try re-enabling the active and see if the message goes away. If you really need active disabled, then at the very least we know what the message means.

[equick]

That seems to work although I'm not sure I understand what's going on now.

After clicking enable active checks, I see this screen asking to disable active checks:

But later if I go back to the service, it seems fine, although it reports this as an active check (which it isn't):

The console now displays an unhandled message which seems right :

unhandled.jpg (6.86 KiB) Viewed 2723 times

[Box293]

If you now go and disable it from being an active check, it is all OK now?

[equick]

No it reverts back to disabled like this one:

disabled2.jpg (5.92 KiB) Viewed 2712 times

[Box293]

Can you please post the service configuration of the service.