Thruk prod: ERROR: failed to open socket /var/tmp/live.sock:

[kaushalshriyan]

Hi,

I am running thruk as web interface for Nagios 4.2.2 version running on CentOS Linux release 7.2.1511 (Core)

#rpm -qa | grep thruk
thruk-plugin-reporting-2.12-1.x86_64
libthruk-2.10-1.el7.centos.x86_64
thruk-base-2.12-1.x86_64
thruk-2.12-1.x86_64

ps aux | grep thruk
root 14004 0.0 0.2 88104 21240 ? S 23:48 0:00 perl -x /usr/share/thruk/thruk_auth
apache 14096 0.1 0.4 115056 40060 ? S 23:48 0:00 /usr/bin/perl /usr/share/thruk/script/thruk_fastcgi.pl
root 14170 0.0 0.0 112620 672 pts/0 S+ 23:56 0:00 grep --color=auto thruk

ps aux | grep nagios
nagios 7885 0.0 0.0 693980 3268 ? Ssl Nov15 1:54 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 7887 0.0 0.0 10780 1028 ? S Nov15 0:04 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 7888 0.0 0.0 10780 1024 ? S Nov15 0:04 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 7889 0.0 0.0 10780 1028 ? S Nov15 0:04 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 7890 0.0 0.0 10780 1028 ? S Nov15 0:04 /usr/local/nagios/bin/nagios --worker /usr/local/nagios/var/rw/nagios.qh
nagios 7891 0.0 0.0 25068 1344 ? S Nov15 0:58 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
root 14176 0.0 0.0 112620 672 pts/0 S+ 23:57 0:00 grep --color=auto nagios

/usr/local/nagios/bin/nagios -v /usr/local/nagios/etc/nagios.cfg

Nagios Core 4.2.2
Copyright (c) 2009-present Nagios Core Development Team and Community Contributors
Copyright (c) 1999-2009 Ethan Galstad
Last Modified: 10-24-2016
License: GPL

Website: https://www.nagios.org
Reading configuration data...
Read main config file okay...
Read object config files okay...

Running pre-flight check on configuration data...

Checking objects...
Checked 6 services.
Checked 1 hosts.
Checked 1 host groups.
Checked 0 service groups.
Checked 1 contacts.
Checked 1 contact groups.
Checked 24 commands.
Checked 5 time periods.
Checked 0 host escalations.
Checked 0 service escalations.
Checking for circular paths...
Checked 1 hosts
Checked 0 service dependencies
Checked 0 host dependencies
Checked 5 timeperiods
Checking global event handlers...
Checking obsessive compulsive processor commands...
Checking misc settings...

Total Warnings: 0
Total Errors: 0

Things look okay - No serious problems were detected during the pre-flight check
#ll /tmp/live.sock
srw-rw---- 1 nagios nagios 0 Nov 15 15:52 /tmp/live.sock

I am getting the below error which is marked in red

No Backend available
None of the configured Backends could be reached, please have a look at the logfile for detailed information and make sure the core is up and running.

Details:
prod: ERROR: failed to open socket /tmp/live.sock: No such file or directory.. (/tmp/live.sock)

/etc/thruk/thruk.conf -> http://sprunge.us/RGAE
/usr/local/nagios/etc//nagios.cfg -> http://sprunge.us/MPZh

cat /var/log/thruk/thruk.log

[2016/11/25 00:03:27][xxxxxxxxxxxxxxxxxxxxxxxxxx][ERROR][Thruk] No Backend available
[2016/11/25 00:03:27][xxxxxxxxxxxxxxxxxxxxxxxxxx][ERROR][Thruk] on page: http://thruk.mydomain.com/thruk/cgi-bin ... 0012405634
[2016/11/25 00:03:27][xxxxxxxxxxxxxxxxxxxxxxxxxx][ERROR][Thruk] prod: ERROR: failed to open socket /tmp/live.sock: No such file or directory.. (/tmp/live.sock)

cat /usr/local/nagios/var/nagios.log

[1480012555] Event broker module '/usr/lib64/check_mk/livestatus.o' deinitialized successfully.
[1480012556] Nagios 4.2.2 starting... (PID=14333)
[1480012556] Local time is Fri Nov 25 00:05:56 IST 2016
[1480012556] LOG VERSION: 2.0
[1480012556] qh: Socket '/usr/local/nagios/var/rw/nagios.qh' successfully initialized
[1480012556] qh: core query handler registered
[1480012556] nerd: Channel hostchecks registered successfully
[1480012556] nerd: Channel servicechecks registered successfully
[1480012556] nerd: Channel opathchecks registered successfully
[1480012556] nerd: Fully initialized and ready to rock!
[1480012556] wproc: Successfully registered manager as @wproc with query handler
[1480012556] wproc: Registry request: name=Core Worker 14336;pid=14336
[1480012556] wproc: Registry request: name=Core Worker 14337;pid=14337
[1480012556] wproc: Registry request: name=Core Worker 14335;pid=14335
[1480012556] wproc: Registry request: name=Core Worker 14338;pid=14338
[1480012556] livestatus: Livestatus 1.2.8p11 by Mathias Kettner. Socket: '/tmp/live.sock'
[1480012556] livestatus: Please visit us at http://mathias-kettner.de/
[1480012556] livestatus: Hint: please try out OMD - the Open Monitoring Distribution
[1480012556] livestatus: Please visit OMD at http://omdistro.org
[1480012556] livestatus: Finished initialization. Further log messages go to /usr/local/nagios/var/livestatus.log
[1480012556] Event broker module '/usr/lib64/check_mk/livestatus.o' initialized successfully.
[1480012556] Successfully launched command file worker with pid 14339
[1480012556] TIMEPERIOD TRANSITION: 24x7;-1;1
[1480012556] TIMEPERIOD TRANSITION: 24x7_sans_holidays;-1;1
[1480012556] TIMEPERIOD TRANSITION: none;-1;0
[1480012556] TIMEPERIOD TRANSITION: us-holidays;-1;0
[1480012556] TIMEPERIOD TRANSITION: workhours;-1;0

I have attached the screenshot for your reference

Please do let me know if you need any additional information to debug this issue.

Thanks in advance.

Regards,

Kaushal

[tmcdonald]

You will need to contact the Thruk developers, as we did not write and do not support this interface.

[kaushalshriyan]

Thanks donald. I have fixed the issue