Acknowledgement

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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RDMaroto
Posts: 72
Joined: Wed Nov 20, 2013 10:54 am

Acknowledgement

Post by RDMaroto »

Good morning,
Is there any control panel in which to knowledgement the alert, go away?
Example,
The operator sees an alert, recognizes, and he disappears from nagios.

This is possible?

Thanks for your time,

Regards
abrist
Red Shirt
Posts: 8334
Joined: Thu Nov 15, 2012 1:20 pm

Re: Acknowledgement

Post by abrist »

Go to the details page for the service that is failing. On the right side you should find a link titled "Acknowledge this problem". Click it.
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RDMaroto
Posts: 72
Joined: Wed Nov 20, 2013 10:54 am

Re: Acknowledgement

Post by RDMaroto »

Thanks for your reply abrist.

I want, if is possible, is that when you knowledgement the alert, disappears from my dashboard.

Right now, the functionality of nagios,when I knowledgement, appears a key next to the alert and a comment.

Thanks for your time.

Regards
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: Acknowledgement

Post by scottwilkerson »

It depends what dashboard you are looking at.

If you are looking at "Open Service Problems", "Open Host Problems", "Operations Center", or "Operations Screen" they will disapear.

If you make a custom dashboard, you will want to be sure you add the dashlets from one of these pages, otherwise it will not filter them, and is giving you an overview of everything.
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