;
; The INI Heading is the page to edit and the fields to enter data into are the options for that heading.
; The following special characters are evaluated in the order listed, they must not contain spaces!
; $WORD$ is a substitution option to be specified as an argument
; &EXPRESSION& should be mathematical expression that will be evaluated.
; %PAGE:FIELD:WORD% Using this will lookup the object ID of another service-now entry.
; ^ Fields prefixed with this symbol will be updated
; @ Arguments of fields prefixed with ^ and this symbol will be appended instead of being overwritten.
; WHITESPACE BETWEEN META CHARACTERS IS NOT ALLOWED.

; This is an example entry.


[incident.do]
; string
resolved_at = $resolved_at$
; string
comments = $comments$
; string
activity_due = $activity_due$
; string
subcategory = $subcategory$
; boolean
knowledge = $knowledge$
; boolean
active = $active$
; string
work_start = $work_start$
; integer
incident_state = $incident_state$
; integer
reopen_count = $reopen_count$
; integer
calendar_stc = $calendar_stc$
; integer
reassignment_count = $reassignment_count$
; string
time_worked = $time_worked$
; string
closed_by = $closed_by$
; string
group_list = $group_list$
; string
short_description = $short_description$
; string
skills = $skills$
; string
rfc = $rfc$
; string
cmdb_ci = $cmdb_ci$
; string
close_notes = $close_notes$
; string
opened_by = $opened_by$
; integer
hold_reason = $hold_reason$
; string
assigned_to = $assigned_to$
; string
watch_list = $watch_list$
; integer
urgency = $urgency$
; string
approval = $approval$
; string
caused_by = $caused_by$
; string
description = $description$
; string
upon_reject = $upon_reject$
; integer
child_incidents = $child_incidents$
; string
approval_history = $approval_history$
; string
user_input = $user_input$
; string
business_service = $business_service$
; string
approval_set = $approval_set$
; string
comments_and_work_notes = $comments_and_work_notes$
; integer
order = $order$
; string
delivery_task = $delivery_task$
; string
contact_type = $contact_type$
; string
upon_approval = $upon_approval$
; integer
priority = $priority$
; string
business_duration = $business_duration$
; string
close_code = $close_code$
; string
resolved_by = $resolved_by$
; string
additional_assignee_list = $additional_assignee_list$
; string
delivery_plan = $delivery_plan$
; string
problem_id = $problem_id$
; string
sla_due = $sla_due$
; boolean
made_sla = $made_sla$
; string
expected_start = $expected_start$
; integer
escalation = $escalation$
; string
caller_id = $caller_id$
; string
correlation_id = $correlation_id$
; string
opened_at = $opened_at$
; integer
severity = $severity$
; string
work_notes_list = $work_notes_list$
; string
follow_up = $follow_up$
; string
work_end = $work_end$
; string
due_date = $due_date$
; string
parent_incident = $parent_incident$
; string
assignment_group = $assignment_group$
; integer
state = $state$
; integer
impact = $impact$
; string
closed_at = $closed_at$
; string
company = $company$
; string
location = $location$
; string
correlation_display = $correlation_display$
; string
parent = $parent$
; integer
business_stc = $business_stc$
; string
calendar_duration = $calendar_duration$
; string
work_notes = $work_notes$
; string
number = $number$
; integer
notify = $notify$
; string
category = $category$