# #Contact definitions #define group memberships on the contact, not the group. # define contact{ name generic-contact host_notification_period 24x7 service_notification_period 24x7 host_notification_options d,r service_notification_options c,r host_notification_commands host-notify-by-email,host-notify-by-pager service_notification_commands notify-by-email,notify-by-pager register 0 } define contact{ name generic-email host_notification_period 24x7 host_notification_options u,d,r host_notification_commands host-notify-by-email service_notification_period 24x7 service_notification_options w,c,u,r service_notification_commands notify-by-email register 0 } #jprodr 11.23.17 Added null contact define contact{ name null-contact host_notification_period 24x7 service_notification_period 24x7 host_notification_options d,u,r service_notification_options w,c,u,r host_notifications_enabled 0 service_notifications_enabled 0 } # # new contact groups # define contactgroup { contactgroup_name null-contact alias null notification } define contactgroup { contactgroup_name ets-pager alias ets staff pagers contactgroup_members infrastructure-pager,applications-pager } define contactgroup { contactgroup_name infrastructure-pager alias ets staff pagers } define contactgroup { contactgroup_name applications-pager alias ets staff pagers } define contactgroup { contactgroup_name ets-email alias ETS email alerts only } define contactgroup{ contactgroup_name dxrdev alias Dev Team } define contactgroup{ contactgroup_name disk-contacts alias Contacts for Disk Space Warnings } define contactgroup{ contactgroup_name ssl-contacts alias Contacts for SSL Cert. Warnings } define contactgroup{ contactgroup_name ssl-escalation alias Escalation to support for Cert. Warnings } define contactgroup { contactgroup_name production-issues alias Group for issues with FTP servers } # # OLD, Deprecated contacts # Do Not Use for NEW definitions # use: ets-email or ets-pager # define contact{ contact_name proserv contactgroups ssl-contacts alias Professional Services email proserv@epsiia.com host_notification_period never host_notification_options u host_notification_commands host-notify-by-email service_notification_period work-hours service_notification_commands ssl-notify-by-email } define contact{ contact_name cliserv contactgroups ssl-contacts alias Client Services email clientservices@epsiia.com host_notification_period never host_notification_options u host_notification_commands host-notify-by-email service_notification_period work-hours service_notification_commands ssl-notify-by-email } define contact{ contact_name production contactgroups disk-contacts,production-issues alias Production email production@epsiia.com host_notification_period never host_notification_options u host_notification_commands host-notify-by-email service_notification_commands notify-by-email } define contact{ contact_name setup alias Setup contactgroups disk-contacts,production-issues email setup@epsiia.com host_notification_period never host_notification_options u host_notification_commands host-notify-by-email service_notification_commands notify-by-email } define contact{ contact_name support contactgroups ssl-escalation,production-issues alias Tech Support email support@epsiia.com host_notification_period never host_notification_options d,u,r host_notification_commands host-notify-by-email service_notification_commands ssl-notify-by-email } define contact{ contact_name hamilton contactgroups dxrdev alias Mike Hamilton email mike.hamilton@epsiia.com host_notification_period never host_notification_options u host_notification_commands host-notify-by-email service_notification_period no-sun service_notification_options w,c service_notification_commands notify-by-email } # # ETS Contacts # define contact { contact_name bhswar alias Bhagwat Swarup contactgroups infrastructure-pager,applications-pager use generic-contact email bhagwat.swarup2@fiserv.com pager 5127016714@mms.att.net } define contact { contact_name jprodr alias Paul Rodriguez contactgroups infrastructure-pager,applications-pager use generic-contact email paul.rodriguez@fiserv.com pager 7373005315@mms.att.net } define contact { contact_name jeabbt alias Jeff Abbt contactgroups infrastructure-pager,applications-pager use generic-contact email jeff.abbt@fiserv.com pager 5122015685@mms.att.net } define contact { contact_name tjmose alias Terry Moser contactgroups infrastructure-pager,applications-pager use generic-contact email terry.moser@fiserv.com pager 5129159012@mms.att.net } define contact { contact_name shkadi alias Shamroz Kadiwal contactgroups infrastructure-pager,applications-pager use generic-contact email shamroz.kadiwal@fiserv.com pager 5126397102@vtext.com } define contact { contact_name kashel alias Kacy Shelby contactgroups infrastructure-pager,applications-pager use generic-contact email kacy.shelby@fiserv.com pager 5129376812@vtext.com } define contact { contact_name brreag alias Don Reagan contactgroups infrastructure-pager,applications-pager use generic-contact email brendon.reagan@fiserv.com pager 5129399002@mms.att.net } define contact { contact_name jalync alias Jason Lynch contactgroups infrastructure-pager,applications-pager use generic-contact email jason.lynch@fiserv.com pager 5127556181@vtext.com } # # email contact # define contact { contact_name jalync-email alias Jason Lynch - email only contactgroups ets-email use generic-email email jason.lynch@fiserv.com } define contact { contact_name jeabbt-email alias Jeff Abbt - email only contactgroups ets-email use generic-email email jeff.abbt@fiserv.com } define contact { contact_name jprodr-email contactgroups ets-email alias Paul Rodriguez - Email Only use generic-email email paul.rodriguez@fiserv.com } define contact { contact_name tjmose-email contactgroups ets-email alias Terry Moser - Email Only use generic-email email terry.moser@fiserv.com } define contact { contact_name shkadi-email contactgroups ets-email alias Shamroz Kadiwal - Email Only use generic-email email shamroz.kadiwal@fiserv.com } define contact { contact_name bhswar-email contactgroups ets-email alias Bhagwat Swarup - Email Only use generic-email email bhagwat.swarup2@fiserv.com } define contact { contact_name kashel-email contactgroups ets-email alias Kacy Shelby - Email Only use generic-email email kacy.shelby@fiserv.com } define contact { contact_name brreag-email contactgroups ets-email alias Don Reagan - Email Only use generic-email email brendon.reagan@fiserv.com } # # PRODUCTION CONTROL & ALL PROCESS DISTRIBUTION # mavick 10.17 define contact { name pc-template register 0 host_notifications_enabled 0 service_notifications_enabled 1 host_notification_period never service_notification_period 24x7 host_notification_options n service_notification_options w,u,c,r host_notification_commands host-notify-by-email service_notification_commands notify-by-email contactgroups pc-email } define contactgroup { contactgroup_name pc-email alias Production Control contactGroup } define contact { contact_name damusc-email alias Daniel Muschar - Email Only use pc-template email daniel.muschar@fiserv.com contactgroups +ets-email } define contact { contact_name rograv-email alias Robert Graves - Email Only use pc-template email robert.graves@fiserv.com contactgroups +ets-email } # jprodr 2017 asked to remove Paul Wehner # jprodr 4.23.2018 asked to add Paul Wehner define contact { contact_name pawehn-email alias Paul Wehner - Email Only use pc-template email paul.wehner@fiserv.com } define contact { contact_name clbarr-email alias Clint Barrett - Email Only use pc-template email clinton.barrett@fiserv.com contactgroups +ets-email } define contact { contact_name PSX-PROC-HOU alias PSX Distro - Email Only use pc-template email processinghouston@fiserv.com } define contact { contact_name PSX-FastTeam alias PSX Fast Team - Email Only use pc-template email psx_fasteam@fiserv.com } define contact { contact_name PSX-IND_Dataproc alias PSX IND Dataprocessing - Email Only use pc-template email psx_ind_dataprocessing@fiserv.com } define contact { contact_name AUS_EPS_Prod alias Austin Production - Email Only use pc-template email aus_eps_production@fiserv.com }