Search found 6 matches

by mromans
Sun Dec 17, 2023 5:39 am
Forum: Nagios XI
Topic: Nagios XI 2024R1 upgrade issue
Replies: 18
Views: 29748

Re: Nagios XI 2024R1 upgrade issue

The issue is that you guys changed the package name so yum update no longer will work... We need a fix for this ASAP!
by mromans
Wed Sep 22, 2021 8:28 am
Forum: Nagios XI
Topic: Error when running install.php
Replies: 8
Views: 15945

Re: Error when running install.php

Is there a script that we can use to uninstall everything and start from scratch on CentOS 7? I tried this manually and feel I probably missed stuff. We just need to be able to start from scratch. That's what all of this has been about. This is an offline install BTW, not sure if I mentioned that be...
by mromans
Wed Sep 22, 2021 7:51 am
Forum: Nagios XI
Topic: Error when running install.php
Replies: 8
Views: 15945

Re: Error when running install.php

First the key dir was missing all together so we created that and touched the xi.key file not it still ends in a 500 error with the following log... [Wed Sep 22 07:49:18.819383 2021] [:error] [pid 1426] [client 10.0.12.72:48906] PHP Fatal error: Encryption error: Key file at was empty or unable to b...
by mromans
Mon Sep 20, 2021 6:38 pm
Forum: Nagios XI
Topic: Error when running install.php
Replies: 8
Views: 15945

Re: Error when running install.php

[Mon Sep 20 15:48:52.506495 2021] [:error] [pid 32512] [client 10.0.12.54:44854] PHP Fatal error: Encryption error: Key file at was empty or unable to be read by apache. in /usr/local/nagiosxi/html/includes/utilsl-helpers.inc.php on line 0, referer: https://ne-vvadev-nagios-a01.cdc.nicusa.com/nagios...
by mromans
Mon Sep 20, 2021 3:38 pm
Forum: Nagios XI
Topic: Error when running install.php
Replies: 8
Views: 15945

Re: Error when running install.php

OK, I got it to create that file but now install.php just ends in a 500 error...
by mromans
Mon Sep 20, 2021 3:17 pm
Forum: Nagios XI
Topic: Error when running install.php
Replies: 8
Views: 15945

Error when running install.php

We had to reinstall XI in our dev env. We wiped all the Nagios dirs removed the database and the custom httpd settings. (CentOS 7) Then reinstalled. Everything worked. When running install.php we get the following error after filling out out ID and Licence information... Product installation error (...