Search found 41 matches

by typer100
Tue Aug 11, 2020 12:20 pm
Forum: Nagios XI
Topic: Multiple events created for the same alert.
Replies: 28
Views: 3503

Re: Multiple events created for the same alert.

I have other contact groups for differents alerts that are getting multiple emails. As for the Global Event Handlers extensions, we didn't modify the config.
by typer100
Mon Aug 10, 2020 1:11 pm
Forum: Nagios XI
Topic: Multiple events created for the same alert.
Replies: 28
Views: 3503

Re: Multiple events created for the same alert.

This IP was a suggestion by someone in your team, not me. Check the post : Postby tgriep » Thu Aug 06, 2020 3:29 pm
by typer100
Mon Aug 10, 2020 7:57 am
Forum: Nagios XI
Topic: Multiple events created for the same alert.
Replies: 28
Views: 3503

Re: Multiple events created for the same alert.

Why do you want me to change my email gateway to: 198.140.134.10. Because from the log, you can clearly see that Nagios is sending multiple emails. [08-10-2020 09:11:30] Message sent! (method=smtp;host=mail.saq.qc.ca;port=25;security=tls), Referer: includes/components/xicore/xicore.inc.php > Event H...
by typer100
Fri Aug 07, 2020 8:45 am
Forum: Nagios XI
Topic: Multiple events created for the same alert.
Replies: 28
Views: 3503

Re: Multiple events created for the same alert.

198.140.134.10 is an external address (probably Office 365). The Nagios server can't reach port 25 (firewall). I need to go through the gateway: mail.saq.qc.ca to reach it.
by typer100
Fri Aug 07, 2020 8:09 am
Forum: Nagios XI
Topic: Multiple events created for the same alert.
Replies: 28
Views: 3503

Re: Multiple events created for the same alert.

Hi! Emails are not going out. This is what I got from the /usr/local/nagiosxi/tmp/phpmailer.log. [08-07-2020 08:47:02] SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting (method=smtp;host=198.140.134.10;port=25;security=tls), Referer: includes/components/xicore/xicore...
by typer100
Wed Aug 05, 2020 2:15 pm
Forum: Nagios XI
Topic: Multiple events created for the same alert.
Replies: 28
Views: 3503

Re: Multiple events created for the same alert.

I've copied the full email for the first 3 I got. If you want all ten, let me know.
by typer100
Tue Aug 04, 2020 12:25 pm
Forum: Nagios XI
Topic: Multiple events created for the same alert.
Replies: 28
Views: 3503

Re: Multiple events created for the same alert.

Hi! I've modifies the conf file and restart Nagios. Same issue.
by typer100
Mon Aug 03, 2020 10:28 am
Forum: Nagios XI
Topic: Multiple events created for the same alert.
Replies: 28
Views: 3503

Re: Multiple events created for the same alert.

Hi! I'm back from vacation. I did both changes. Same issue. Multiple emails. Sending new profile.


Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.
by typer100
Fri Jul 10, 2020 7:05 am
Forum: Nagios XI
Topic: Multiple events created for the same alert.
Replies: 28
Views: 3503

Re: Multiple events created for the same alert.

Hi! They are duplicate only for the content. The timestamp is different. Within few seconds. Another random notification I got this morning: Timestamp 1st email: OK: Used disk space was 47.70 % (Used: 1537.44 MB, Free: 1683.79 MB, Total: 3221.23 MB) Date/Time: 2020-07-10 07:05:51 Timestamp last one:...
by typer100
Thu Jul 09, 2020 5:52 am
Forum: Nagios XI
Topic: Multiple events created for the same alert.
Replies: 28
Views: 3503

Re: Multiple events created for the same alert.

Hi. I wish it could only be that or I just don't get it. You see, support.aix received 10 emails for the alerts within 2-3 seconds.
I've included a screenshot of that inbox. Not exactly the same alert for the same host, but same problem.