Search found 9 matches

by ancert
Fri May 21, 2021 5:17 am
Forum: Nagios XI
Topic: Empty reports attached to mail
Replies: 13
Views: 854

Re: Empty reports attached to mail

Hi gsmith, We have review about tmp permissions and seems ok. We already have configured the certificate as explained in this document, but bellow, we see that the "Program url" and "External url" in "System Settings" are not correct, both are filled, but not with corre...
by ancert
Wed May 19, 2021 2:29 am
Forum: Nagios XI
Topic: Empty reports attached to mail
Replies: 13
Views: 854

Re: Empty reports attached to mail

Hi,

We have try to send reports again, but there is no file generated :(
by ancert
Mon May 17, 2021 2:09 am
Forum: Nagios XI
Topic: Empty reports attached to mail
Replies: 13
Views: 854

Re: Empty reports attached to mail

Hi,

We have restarted the httpd service, also nagios service, but still the same result.

Reviewing error_log file, a certificate error is happen, but seems not be the problem.
by ancert
Fri May 14, 2021 3:45 am
Forum: Nagios XI
Topic: Empty reports attached to mail
Replies: 13
Views: 854

Re: Empty reports attached to mail

Hi,

We have applied these changes, but still the same, the reports received from email are empty.

We send you another profile.
by ancert
Thu May 13, 2021 9:11 am
Forum: Nagios XI
Topic: Empty reports attached to mail
Replies: 13
Views: 854

Re: Empty reports attached to mail

Hi,

We go to "Apply Configuration" but none problem with servicegroups is reported.

We review our servicegroups and see 5 without any relation with any service, then we have disbled it and apply configuration, but the result is the same.

Best regards.
by ancert
Tue May 11, 2021 8:59 am
Forum: Nagios XI
Topic: Empty reports attached to mail
Replies: 13
Views: 854

Re: Empty reports attached to mail

Hi Please create a System Profile and send it to me and I'll take a look: To send us your system profile. 1. Login to the Nagios XI GUI using a web browser. 2. Click the "Admin" > "System Profile" Menu 3. Click the "Download Profile" button 4. Save the profile.zip file...
by ancert
Mon May 10, 2021 5:16 am
Forum: Nagios XI
Topic: Empty reports attached to mail
Replies: 13
Views: 854

Empty reports attached to mail

Hi, We have problems with scheduled reports in Nagios XI. We have scheduled some reports that will attach the result in XLS and PDF, but the attached files are received empty. We see that "External URL" is completed in "Admin"-"System Settings". Also, we have reviewed /...
by ancert
Thu Nov 26, 2020 2:08 am
Forum: Nagios XI
Topic: How to change Dashboards owner?
Replies: 5
Views: 895

Re: How to change Dashboards owner?

Hi ancert, The best solution would be to deploy all his/her dashboards to another user then "disable" that user account. Yes, delete that user would automatically remove all of his/her dashboards. Here are the steps: Let call this user "A". Grant user "A" an "admi...
by ancert
Wed Nov 25, 2020 5:51 am
Forum: Nagios XI
Topic: How to change Dashboards owner?
Replies: 5
Views: 895

How to change Dashboards owner?

Hi, We have a problem with a user that´s own a lot of Dashboards and We need to remove him. If We remove the user, all Dashboards will be erased too. We need only remove the user and mantain all his Dashboards. How We can change the owner of the dashboards? We must update it throught de mysql DB? Ma...