Nagios Support Forum

Hi, Customer do a test. He run upgrade.sh in v5.5.11 package. Now, He can see the normal login page, not install.php. But the original nagiosadmin password seems not work. He use /usr/local/nagiosxi/scripts/reset_nagiosadmin_password.php --password=newpassword But got the message: ERROR: Unable to g...

Hi, There is no such script, /usr/local/nagiosxi/scripts/components/getprofile.sh. and no /usr/local/nagiosxi/scripts/components directory in Nagios v5.5.11. (I have a new install, test environment, which is Nagios v5.5.11, it doesn't have that script.) And, echo "select * from xi_options where...

Hi,

Customer has ran repair_databases.sh after last reboot.
Now, there is no error reported in dblog.

And there is no such script,
/usr/local/nagiosxi/scripts/components/getprofile.sh SUPPORT

Since NagiosXI version is 5.5.11.

Any suggestions?

Regards,
Eyck Lin

Hi,

1. There is no such file (nagiosxi.forceinstall) in /tmp.
2. There is no ouput returned.

ps: This NagiosXI system is running for a long time, not a new installation.
After customer rebooted the OS, they cannot login nagiosxi web UI.


Thanks,
Eyck Lin

Hi, Customer don't upgrade php. Info updated as below: OS: Red Hat Enterprise Linux Server release 6.7 (Santiago) Kernel: 2.6.32-573.22.1.el6.x86_64 Xi Version: 5.5.11 # rpm -qa | grep php php-pd0-5.3.3-46.el6_7.1.x86_64 php-mcrypt-5.3.3-4.el6.x86_64 php-ldap-5.3.3-46.el6_7.1.x86_64 php-gd-5.3.3-46....

Hi,

There is one Nagios XI which version is v5.5.x on centos.
The OS has been rebooted recently.
And when we use web browser to login nagiosxi,
the web page jump to "install.php".

The nagios core is running ok.
But we cannot login nagiosxi.

Any suggestions?
Eyck Lin

Hi, We have a NagiosXI production server with valid license. And I see the Nagios XI license allows for 3 installations, production/test/backup as following article. https://support.nagios.com/kb/article.php?id=145 Now, the NagiosXI production server is over loading, so we need to do an upgrade. We ...

Hi,

We've done the modification.

and change database optimization interval back to 60 minutes.

From 10:00am till 18:00, it's ok, no DB crashed.

We'll still monitor this DB status for some days.

ps: Do you need any log file?

Many Thanks.
Eyck Lin

Hi, Below is from log: 191205 9:13:26 [Note] Found 126631 of 0 rows when repairing './nagios/nagios_notifications' 191206 9:11:32 [ERROR] mysqld: Table './nagios/nagios_notifications' is marked as crashed and last (automatic?) repair failed 191206 9:11:32 [ERROR] mysqld: Table './nagios/nagios_notif...

Hi,

The file is about 300M(compressed), original 3G(uncompressed).
Please see below links:
https://drive.google.com/file/d/1zfX-x3 ... sp=sharing

And user want to know the root cause of this db crash issue.

Is there anything we can tell user?

Thanks,
Eyck Lin