Search found 9 matches

by RobMcL
Mon Jun 17, 2024 4:26 am
Forum: Nagios XI
Topic: PDF Report(s) Corrupt When Emailed
Replies: 20
Views: 6032

Re: PDF Report(s) Corrupt When Emailed

@ssunga
@rj-admin2
@jmichaelson

Wow, matching the External URL WAS the fix. I'm stunned it was that, but thankful it was such an 'easy fix'. Perhaps the documentation / help section of that portion should be updated, OR whatever code is relying on it be adjusted.

THANKS EVERYONE!
by RobMcL
Wed Jun 12, 2024 4:58 am
Forum: Nagios XI
Topic: PDF Report(s) Corrupt When Emailed
Replies: 20
Views: 6032

Re: PDF Report(s) Corrupt When Emailed

I'm still having this issue. My Internal URL is set correctly, but my External URL is blank (as it says it should be if it's not different). rj-admin2 , Curious, what specific permissions you changed/fixed on what specific logging file. ssunga / swolf , Any other ideas? Should I just be opening a su...
by RobMcL
Thu Jun 06, 2024 10:47 am
Forum: Nagios XI
Topic: PDF Report(s) Corrupt When Emailed
Replies: 20
Views: 6032

Re: PDF Report(s) Corrupt When Emailed

I do have Chromium installed and it upgraded when I ran that command: sudo yum install chromium chromium-headless Last metadata expiration check: 1:11:57 ago on Thu 06 Jun 2024 10:04:59 AM EDT. Package chromium-123.0.6312.105-1.el9.x86_64 is already installed. Package chromium-headless-123.0.6312.10...
by RobMcL
Thu Jun 06, 2024 5:33 am
Forum: Nagios XI
Topic: PDF Report(s) Corrupt When Emailed
Replies: 20
Views: 6032

Re: PDF Report(s) Corrupt When Emailed

No, I didn't have it configured to include a JPEG report, but just for posterity purposes I edited the report and saved it again. Still having the issue. I also was able to get my Nagios XI upgraded to 2024R1.1.3 after opening a support case so now I'm running the latest version. Didn't help either :(
by RobMcL
Wed Jun 05, 2024 11:23 am
Forum: Nagios XI
Topic: PDF Report(s) Corrupt When Emailed
Replies: 20
Views: 6032

Re: PDF Report(s) Corrupt When Emailed

@swolf, I know you asked rj-admin2 about the logs, but just to be complete, my chromium_report.log shows nothing when I run the report, but this is what my www-error.log shows: [05-Jun-2024 12:15:52] WARNING: [pool www] child 1184174 said into stderr: "--2024-06-05 12:15:52-- https://nagios.RED...
by RobMcL
Wed Jun 05, 2024 5:07 am
Forum: Nagios XI
Topic: PDF Report(s) Corrupt When Emailed
Replies: 20
Views: 6032

Re: PDF Report(s) Corrupt When Emailed

hi @ssunga, Thanks for the message - I don't think that link is accurate. The last change was 10 years ago and there is no longer a scripts folder on the git pull as suggested by your link (which would have only supported CentOS7). add support for CentOS 7 target 0037e0e · 10 years ago And when I do...
by RobMcL
Tue Jun 04, 2024 12:43 pm
Forum: Nagios XI
Topic: PDF Report(s) Corrupt When Emailed
Replies: 20
Views: 6032

Re: PDF Report(s) Corrupt When Emailed

One thing I do notice when I create a profile for a ticket I am opening because I can't upgrade to 2024R1.1.3 is this output: ./XI_DiagnosticProfile.sh: line 670: /usr/bin/wkhtmltopdf: No such file or directory perhaps that is part of my issue with the PDFs? I tried to look into this and couldn't fi...
by RobMcL
Tue Jun 04, 2024 5:27 am
Forum: Nagios XI
Topic: PDF Report(s) Corrupt When Emailed
Replies: 20
Views: 6032

Re: PDF Report(s) Corrupt When Emailed

Hi Cory,

I'm using Nagios XI 2024R1.1.2.
by RobMcL
Mon Jun 03, 2024 5:09 am
Forum: Nagios XI
Topic: PDF Report(s) Corrupt When Emailed
Replies: 20
Views: 6032

Re: PDF Report(s) Corrupt When Emailed

I also have this exact problem. The only thing different is I'm now on RHEL9. Last month I was on CentOS7 and my reports ran fine. Really would like to know a solution to this issue.