Search found 4 matches

by johnbrodhurstadm
Mon Jul 01, 2019 5:49 am
Forum: Nagios XI
Topic: Upgrade from 5.4.2 to 5.6.3 fails
Replies: 6
Views: 525

Re: Upgrade from 5.4.2 to 5.6.3 fails

Apologies for the delay to reply, but thank you very much for your assistance. I now have a very happy customer :lol:
by johnbrodhurstadm
Mon Jun 24, 2019 11:39 am
Forum: Nagios XI
Topic: Upgrade from 5.4.2 to 5.6.3 fails
Replies: 6
Views: 525

Re: Upgrade from 5.4.2 to 5.6.3 fails

Actually, I may have cracked it. Followed instructions from https://support.nagios.com/forum/viewtopic.php?f=6&t=54047, namely deleted and downloaded as you instructed cd /tmp/nagiosxi/ touch mysql.5600.updated Got different error, this time about snmptt user account, so then did: useradd snmptt...
by johnbrodhurstadm
Mon Jun 24, 2019 10:14 am
Forum: Nagios XI
Topic: Upgrade from 5.4.2 to 5.6.3 fails
Replies: 6
Views: 525

Re: Upgrade from 5.4.2 to 5.6.3 fails

Hi Benjamin Smith Thank you for your instructions. Unfortunately it's the result same again, ERROR 1060 (42S21) at line 25: Duplicate column name 'dependent_servicegroup_name' . The Nagios XI server VM is to a certain extent isolated with no SSH available (plus ajaxterm won't authenticate the nagios...
by johnbrodhurstadm
Fri Jun 21, 2019 8:08 am
Forum: Nagios XI
Topic: Upgrade from 5.4.2 to 5.6.3 fails
Replies: 6
Views: 525

Upgrade from 5.4.2 to 5.6.3 fails

Attempting to take over an old Nagios XI installation that has been un-maintained for some time. I've been asked to update to the latest version, and after fixing an issue of dirty databases with a repair script, I'm now stuck receiving the following error when I try to update in the web interface: ...