Search found 9 matches

by clint.grimes
Wed Nov 03, 2021 8:49 am
Forum: Nagios XI
Topic: Duplicated Reports (one without attachments)
Replies: 14
Views: 454

Re: Duplicated Reports (one without attachments)

That was the issue. This can be marked closed. Some of the scheduled reports had the --report= argument enclosed in single quotes and some did not. I sorted the crontab by time and then removed duplicates. The 'duplicates didn't have attachments' part was probably an automated behavior of the mail g...
by clint.grimes
Tue Nov 02, 2021 3:38 pm
Forum: Nagios XI
Topic: Duplicated Reports (one without attachments)
Replies: 14
Views: 454

Re: Duplicated Reports (one without attachments)

Here is that file. If you can't read gzip, let me know and I can recast it. That file doesn't rotate and is nearly 5mb uncompressed.

-Clint
by clint.grimes
Mon Nov 01, 2021 10:23 am
Forum: Nagios XI
Topic: Duplicated Reports (one without attachments)
Replies: 14
Views: 454

Re: Duplicated Reports (one without attachments)

Hi Perry, I think we got out of sync. The forum page wasn't responding (hence the repeated posts) and I just got back to this and sent you the PM a few minutes ago. (But before your reply post was released) You should have the PM and attachment now. I was able to open the zip file before sending it ...
by clint.grimes
Mon Nov 01, 2021 8:48 am
Forum: Nagios XI
Topic: Duplicated Reports (one without attachments)
Replies: 14
Views: 454

Re: Duplicated Reports (one without attachments)

Thanks Perry- I've sending that profile zip file in a PM. Btw, the path to get there is "Admin" -> "System Config" -> "System Profile" I did look at those files. Neither seemed to have any report info. Hopefully there will be something for you in the zip file. Thanks, -...
by clint.grimes
Mon Nov 01, 2021 8:48 am
Forum: Nagios XI
Topic: Duplicated Reports (one without attachments)
Replies: 14
Views: 454

Re: Duplicated Reports (one without attachments)

Thanks Perry- I've sending that profile zip file in a PM. Btw, the path to get there is "Admin" -> "System Config" -> "System Profile" I did look at those files. Neither seemed to have any report info. Hopefully there will be something for you in the zip file. Thanks, -...
by clint.grimes
Mon Nov 01, 2021 8:48 am
Forum: Nagios XI
Topic: Duplicated Reports (one without attachments)
Replies: 14
Views: 454

Re: Duplicated Reports (one without attachments)

Thanks Perry- I've sending that profile zip file in a PM. Btw, the path to get there is "Admin" -> "System Config" -> "System Profile" I did look at those files. Neither seemed to have any report info. Hopefully there will be something for you in the zip file. Thanks, -...
by clint.grimes
Fri Oct 29, 2021 8:47 am
Forum: Nagios XI
Topic: Duplicated Reports (one without attachments)
Replies: 14
Views: 454

Re: Duplicated Reports (one without attachments)

The duplicate reports are still occurring. I know where the CCM base config files are for hosts, services and groups, but not where to find how the reports are being handled 'behind the scenes'. Any suggestions?

Thanks,
-Clint
by clint.grimes
Thu Oct 28, 2021 1:12 pm
Forum: Nagios XI
Topic: Duplicated Reports (one without attachments)
Replies: 14
Views: 454

Re: Duplicated Reports (one without attachments)

Thanks Perry- I followed the steps provided. When I forced one of the duplicate reports to run, it only sent out one. I'll check again in the morning to ensure there aren't duplicated in the scheduler I can't see. The stop/start/verify gives me a count for hosts/services/groups but not reports, so I...
by clint.grimes
Wed Oct 20, 2021 8:52 am
Forum: Nagios XI
Topic: Duplicated Reports (one without attachments)
Replies: 14
Views: 454

Duplicated Reports (one without attachments)

Hello XI Support We are seeing some reports sending out two copies, one with an attachment and one without. Not every report. On 9/27, we added an additional email address to the "Recipients" list for 18 reports. Some (at least 7) are sending out two copies visible in the "Scheduled R...