Search found 7 matches

by mdlsupport
Fri Jan 31, 2020 3:34 pm
Forum: Nagios XI
Topic: Failed upgrade from 5.3.2 to 5.6.10
Replies: 10
Views: 801

Re: Failed upgrade from 5.3.2 to 5.6.10

Upgrade completed this time. I have logged into the UI and it states 5.6.10. Thank you for the help!
by mdlsupport
Fri Jan 31, 2020 3:06 pm
Forum: Nagios XI
Topic: Failed upgrade from 5.3.2 to 5.6.10
Replies: 10
Views: 801

Re: Failed upgrade from 5.3.2 to 5.6.10

df -h /

Provided over 3 GB free
by mdlsupport
Thu Jan 30, 2020 1:05 pm
Forum: Nagios XI
Topic: Failed upgrade from 5.3.2 to 5.6.10
Replies: 10
Views: 801

Re: Failed upgrade from 5.3.2 to 5.6.10

It upgraded to 5.5 and asked for user input to continue. It upgrade to 5.6 and ask for user input to continue. However, it failed in the 5.6 upgrade, with the following last lines: Installing 'dashlets/googlemapdashlet.zip' TMPNAME: gIvDa Archive: /tmp/nagiosxi/subcomponents/xidashlets/dashlets/goog...
by mdlsupport
Thu Jan 30, 2020 12:59 pm
Forum: Nagios XI
Topic: Failed upgrade from 5.3.2 to 5.6.10
Replies: 10
Views: 801

Re: Failed upgrade from 5.3.2 to 5.6.10

The logs provided were from the UI only. I have kicked off the upgrade and it is taking much longer than before. I will provide an update when it completes.
by mdlsupport
Mon Jan 27, 2020 6:53 pm
Forum: Nagios XI
Topic: Failed upgrade from 5.3.2 to 5.6.10
Replies: 10
Views: 801

Re: Failed upgrade from 5.3.2 to 5.6.10

Thank you for the help! I have sent the profile via a private message.

Moderator's Note: The profile has been shared with the support team.
by mdlsupport
Mon Jan 27, 2020 12:19 pm
Forum: Nagios XI
Topic: Failed upgrade from 5.3.2 to 5.6.10
Replies: 1
Views: 190

Failed upgrade from 5.3.2 to 5.6.10

HI. I am trying to update our OVA built 5.3.2 to 5.6.10 from the UI. I ran the upgrade three times from a snapshot but the system still thinks it is at 5.3.2 and the upgrade looks to be hung in the UI but the logs show it completed. I have attached the logs for review. Any ideas on a workaround?
by mdlsupport
Mon Jan 27, 2020 11:33 am
Forum: Nagios XI
Topic: Failed upgrade from 5.3.2 to 5.6.10
Replies: 10
Views: 801

Failed upgrade from 5.3.2 to 5.6.10

Hi, I am running into a problem where the nagios upgrade completed but I am still at the same version of 5.3.2. I am trying to update to the latest 5.6.10. I have rebooted the host and the system still thinks it is at 5.3.2. The attachment is the full output from the console.