Nagios Support Forum

I have this same issue with one of my servers as well. Accidentally deleted the old NS Client++ and now the new version(even when legacy mode is checked) states "____Warning: Could not fetch information from server"(Yellow) with the occasional "____Usage unknown: Could not fetch infor...

I figured it out!
Thank you for all your help

I'm having specific problems with check_otrs.php any ideas?

Error_reporting (0) ;
Reporting 0 new/open tickets. This is the problem...

When you upload a plugin to the server, it does not create a command, you will have to do that by going to the Core COnfig Manager > Commands menu and create a command. The simplest thing is to copy an existing command and edit the copy. Run the plugin with the --help option, and it will show you t...

Thank you so much for your help

To be more detailed my team is trying to monitor open/closed RAW tickets from OTRS in the NAGIOS XI system

Hello Everyone, I'm having trouble integrating nagios/otrs on our system. We came to the conclusion that we are just going to use the Nagios XI API to add command services to our OTRS. Please do not post this link in attempt to help me: https://exchange.nagios.org/directory/Plugins/Helpdesk-and-Tick...