Search found 121 matches

by lgute
Wed May 08, 2024 12:56 pm
Forum: Nagios XI
Topic: Nagios XI 2024R1.1.2 - Cannot Export Bandwidth Usage Reports to PDF
Replies: 2
Views: 51

Re: Nagios XI 2024R1.1.2 - Cannot Export Bandwidth Usage Reports to PDF

Hi @silverbenz, thanks for reaching out.

Thank you for reporting this issue. A ticket has been created to get this fixed.
by lgute
Tue May 07, 2024 2:25 pm
Forum: Nagios XI
Topic: [Query] What is the right order to start and stop Nagios XI Services?
Replies: 2
Views: 74

Re: [Query] What is the right order to start and stop Nagios XI Services?

Hi SBhambri , thanks for reaching out. This should work for Stopping/Starting XI processes... systemctl stop npcd systemctl stop nagios systemctl stop crond systemctl stop mysqld || systemctl stop mariadb systemctl stop httpd systemctl stop php-fpm systemctl start mysqld || systemctl start mariadb s...
by lgute
Fri May 03, 2024 4:04 pm
Forum: Nagios XI
Topic: Installing NagiosXI SSL: CERTIFICATE_VERIFY_FAILED
Replies: 1
Views: 77

Re: Installing NagiosXI SSL: CERTIFICATE_VERIFY_FAILED

Hi g.clemente , thanks for reaching out. It looks like your company's firewall does not trust pypi.python.org. There are several "solutions" that come up doing a web search on connection broken by 'SSLError(SSLError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed pypi or pro...
by lgute
Tue Apr 30, 2024 3:14 pm
Forum: Nagios Network Analyzer
Topic: Minor typo on the Log In screen of the NNA
Replies: 1
Views: 142

Re: Minor typo on the Log In screen of the NNA

Hi @centricrm, thanks for reaching out.

Thank you for reporting this. A ticket has been created to fix this issue.
by lgute
Fri Apr 26, 2024 7:31 pm
Forum: Nagios Log Server
Topic: Server migration
Replies: 1
Views: 157

Re: Server migration

Hi @jgzcbbmbs, thanks for reaching out.

I would suggest starting with this documentation on backing up and restoring Nagios Log Server.

Backing Up and Restoring Nagios Log Server

Backing Up and Restoring/Migrating NLS 2024
by lgute
Tue Apr 23, 2024 12:37 pm
Forum: Nagios XI
Topic: Nagios Answer Hub Ticket Count
Replies: 2
Views: 125

Re: Nagios Answer Hub Ticket Count

Hi @wneville, thanks for reaching out.

Currently, the only way to get that information is to contact your Customer Success Manager (csm@nagios.com).
by lgute
Mon Apr 22, 2024 11:53 am
Forum: Open Source Nagios Projects
Topic: Need help on below points !
Replies: 1
Views: 260

Re: Need help on below points !

Hi pnikhade , thanks for reaching out. This diagram may help you visualize what is going on. https://exchange.nagios.org/components/com_mtree/img/listings/m/93.png NRPE needs to be installed on the remote server (same for NCPA). Plugins you want NRPE to run, are installed on the remote server, along...
by lgute
Fri Apr 19, 2024 2:12 pm
Forum: Nagios XI
Topic: CRITICAL: Incorrect credentials given.
Replies: 2
Views: 161

Re: CRITICAL: Incorrect credentials given.

Hi greenman123 , thanks for reaching out. We currently have a ticket open for this issue. Have you tried logging into the web UI for NCPA on these servers, with the community_string in the ncpa.cfg? Normally it is available at port 5693, so something like this... https://<hostname/ip address>:5693
by lgute
Thu Apr 18, 2024 4:17 pm
Forum: Nagios XI
Topic: plugin check_mssql.pl linux RELH8
Replies: 4
Views: 191

Re: plugin check_mssql.pl linux RELH8

Hi @igae1, thanks for reaching out.

We could use some more information in order to help you.
  1. What version of XI are you running?
  2. How are you compiling the plugins?
by lgute
Mon Apr 15, 2024 10:31 am
Forum: Nagios XI
Topic: Upgrade from 5.11.3 to 2024R1.1.1 says complete but not upgraded
Replies: 2
Views: 351

Re: Upgrade from 5.11.3 to 2024R1.1.1 says complete but not upgraded

Hi @KarenJ, thanks for reaching out.

I tried duplicating your issue using RHEL 8.9 with XI 5.11.3 and then upgrading to 2024R1.1.1, with no luck duplicating your issue.

What does the following command give you?

Code: Select all

cat /usr/local/nagiosxi/var/xiversion