Search found 117 matches

by lgute
Fri Apr 26, 2024 7:31 pm
Forum: Nagios Log Server
Topic: Server migration
Replies: 1
Views: 40

Re: Server migration

Hi @jgzcbbmbs, thanks for reaching out.

I would suggest starting with this documentation on backing up and restoring Nagios Log Server.

Backing Up and Restoring Nagios Log Server

Backing Up and Restoring/Migrating NLS 2024
by lgute
Tue Apr 23, 2024 12:37 pm
Forum: Nagios XI
Topic: Nagios Answer Hub Ticket Count
Replies: 2
Views: 61

Re: Nagios Answer Hub Ticket Count

Hi @wneville, thanks for reaching out.

Currently, the only way to get that information is to contact your Customer Success Manager (csm@nagios.com).
by lgute
Mon Apr 22, 2024 11:53 am
Forum: Open Source Nagios Projects
Topic: Need help on below points !
Replies: 1
Views: 58

Re: Need help on below points !

Hi pnikhade , thanks for reaching out. This diagram may help you visualize what is going on. https://exchange.nagios.org/components/com_mtree/img/listings/m/93.png NRPE needs to be installed on the remote server (same for NCPA). Plugins you want NRPE to run, are installed on the remote server, along...
by lgute
Fri Apr 19, 2024 2:12 pm
Forum: Nagios XI
Topic: CRITICAL: Incorrect credentials given.
Replies: 2
Views: 109

Re: CRITICAL: Incorrect credentials given.

Hi greenman123 , thanks for reaching out. We currently have a ticket open for this issue. Have you tried logging into the web UI for NCPA on these servers, with the community_string in the ncpa.cfg? Normally it is available at port 5693, so something like this... https://<hostname/ip address>:5693
by lgute
Thu Apr 18, 2024 4:17 pm
Forum: Nagios XI
Topic: plugin check_mssql.pl linux RELH8
Replies: 4
Views: 110

Re: plugin check_mssql.pl linux RELH8

Hi @igae1, thanks for reaching out.

We could use some more information in order to help you.
  1. What version of XI are you running?
  2. How are you compiling the plugins?
by lgute
Mon Apr 15, 2024 10:31 am
Forum: Nagios XI
Topic: Upgrade from 5.11.3 to 2024R1.1.1 says complete but not upgraded
Replies: 2
Views: 309

Re: Upgrade from 5.11.3 to 2024R1.1.1 says complete but not upgraded

Hi @KarenJ, thanks for reaching out.

I tried duplicating your issue using RHEL 8.9 with XI 5.11.3 and then upgrading to 2024R1.1.1, with no luck duplicating your issue.

What does the following command give you?

Code: Select all

cat /usr/local/nagiosxi/var/xiversion
by lgute
Fri Apr 12, 2024 9:33 am
Forum: Nagios XI
Topic: mixer video
Replies: 3
Views: 319

Re: mixer video

Hi @blasco612,

You can find the Nagios Exchange at https://exchange.nagios.org/.
by lgute
Thu Apr 11, 2024 9:10 am
Forum: Nagios XI
Topic: mixer video
Replies: 3
Views: 319

Re: mixer video

Hi blasco612 , thanks for reaching out. As long as your mixer is on your network and will respond to a ping, you can monitor it. If your device has a more sophisticated API, you may be able to use other built in plugins to monitor your mixer. We also have an Exchange where users have created their o...
by lgute
Wed Apr 10, 2024 9:40 am
Forum: Nagios XI
Topic: LDAP /AD authentication Certificate issue
Replies: 2
Views: 292

Re: LDAP /AD authentication Certificate issue

Hi Psihawk , thanks for reaching out. Could you give us a bit more information, OS/Version and version of XI? Also please post any error messages from the GUI or log files. The list that displays in the UI is from the database and sounds like it may be out of sync with the filesystem. The certs may ...
by lgute
Tue Apr 09, 2024 8:37 am
Forum: Nagios XI
Topic: CCM Edit Service Failing
Replies: 4
Views: 465

Re: CCM Edit Service Failing

Hi @AngeloMileto,

With the issues you are running into, I would encourage you to contact Support, because they have in-depth knowledge on how to troubleshoot and resolve issues. You can contact Support by creating a ticket at https://answerhub.nagios.com/support/s/.