Search found 10 matches

by NAGIOS SUPPORT ADMIN
Mon Jul 15, 2024 1:28 pm
Forum: Nagios XI
Topic: Lost Metrics Data in Nagiosxi
Replies: 1
Views: 459

Lost Metrics Data in Nagiosxi

Support Team - We lost some data related to our metrics in Nagios. We found a backup and would like to restore and merge it with the current data. We found a tool: https://exchange.nagios.org/directory/Addons/Components/Performance-Data-Tool/details. We would like to know if this tool is still suppo...
by NAGIOS SUPPORT ADMIN
Tue Sep 22, 2020 1:02 pm
Forum: Nagios XI
Topic: Problems scheduling downtime
Replies: 17
Views: 2829

Re: Problems scheduling downtime

apache was not part of the nagcmd group. I added it to the group and restarted the server and this resolved this issue. Additionally this resolved a problem I was having with acknowledging an outage.
Thank you for your assistance.
by NAGIOS SUPPORT ADMIN
Mon Sep 21, 2020 6:13 am
Forum: Nagios XI
Topic: Problems scheduling downtime
Replies: 17
Views: 2829

Re: Problems scheduling downtime

When I attempt to schedule the downtime in Nagios Core I get: Error: Could not open command file '/usr/local/nagios/var/rw/nagios.cmd' for update! The permissions on the external command file and/or directory may be incorrect. Read the FAQs on how to setup proper permissions. An error occurred while...
by NAGIOS SUPPORT ADMIN
Fri Sep 18, 2020 10:11 am
Forum: Nagios XI
Topic: Problems scheduling downtime
Replies: 17
Views: 2829

Re: Problems scheduling downtime

Any new information on this issue? I sent the profile in some time ago.
Thanks.
by NAGIOS SUPPORT ADMIN
Fri Aug 21, 2020 9:02 am
Forum: Nagios XI
Topic: Problems scheduling downtime
Replies: 17
Views: 2829

Re: Problems scheduling downtime

I will work on redacting the profile. It may take some time as there seems to be a lot of log files.
I will add the log as soon as I have it redacted.
by NAGIOS SUPPORT ADMIN
Wed Aug 19, 2020 6:11 am
Forum: Nagios XI
Topic: Problems scheduling downtime
Replies: 17
Views: 2829

Re: Problems scheduling downtime

Is there a specific file from the profile that you want to see? This server is on an offline government network; I cannot pull the entire profile.
by NAGIOS SUPPORT ADMIN
Mon Aug 17, 2020 10:38 am
Forum: Nagios XI
Topic: Problems scheduling downtime
Replies: 17
Views: 2829

Re: Problems scheduling downtime

I turned on submit commands for the user account (that was disabled). This did not change the results when scheduling down time.
Attached is the tail output you requested.
by NAGIOS SUPPORT ADMIN
Thu Aug 13, 2020 1:12 pm
Forum: Nagios XI
Topic: Problems scheduling downtime
Replies: 17
Views: 2829

Re: Problems scheduling downtime

This is a tail -f of the cron log when I try to schedule downtime. I started it before and stopped after. Aug 13 11:27:01 nagios CROND[5100]: (nagios) CMD (/usr/bin/php -q /usr/local/nagiosxi/cron/cleaner.php >> /usr/local/nagiosxi/var/cleaner.log 2>&1) Aug 13 11:28:01 nagios CROND[13969]: (nagi...
by NAGIOS SUPPORT ADMIN
Wed Aug 12, 2020 10:37 am
Forum: Nagios XI
Topic: Problems scheduling downtime
Replies: 17
Views: 2829

Re: Problems scheduling downtime

Thanks for your reply.
I do not see any logs in when the downtime is supposed to occur or when I am trying to schedule the down time.
When I utilize the reoccurring downtime I am able to schedule downtime and there are no issues.
I have restarted the httpd service with no changes.
Thanks
Dave
by NAGIOS SUPPORT ADMIN
Mon Aug 10, 2020 9:04 am
Forum: Nagios XI
Topic: Problems scheduling downtime
Replies: 17
Views: 2829

Problems scheduling downtime

Hello, when I attempt to schedule downtime when in the host details area nothing is added to the "Scheduled Downtime" section. Additionally when I attempt to schedule downtime under "Incident Management" I receive an error message saying "One or more scheduled commands could...