Nagios Support Forum

Is there any update on the 2.4.0 agent RAM graph issue?

Ok thanks.
I would stay 2.3.1 version for now unless there is a critical security issue with this version.
If the bug gets fixed how would you communicate that to us? Would it be on this ticket?

I tried both with IP address and hostname.
In anycase this is not a feasible alternate since this command is required to be run against all hostnames, right?

For now, I am rolling back to the previous version (2.3.1).
Is there any expected time this bug issue resolution for 2.4.0 agent?

Hi Keith,

I used the second option and I am getting the error that the files donot exist. I am assuming the hostname or IP addresss in the command is of the remote server where agent is installed.
The server I tried has 2.4.0 agent installed. Please see the attached error.

Hi Keith,

NagiosXi version is 5.8.7. I think its the latest one.

Hi Keith, Yes, it's the same issue as mentioned in the link. RAM data is not there in the performance graphs. Here is the output. [nagios@abc.domain.com ~]$ /usr/local/nagios/libexec/check_ncpa.py -H x.x.x.x -T 119 -t 'token' -P 5693 -M memory/virtual -u 'Gi' -w '80' -c '90' OK: Memory usage was 26....

We updated the NPCA agent to the latest version 2.4.0 last week and we have found an issue. The agent is fetching RAM data from the VMs. All other data is being fetched correctly. It's only the RAM data from the VMs not being fetched. Is this a known issue? We installed the older NCPA agent 2.3.1 an...

can i reopen a closed thread?
If yes, then you can lock this one, I can follow up later for the change request.

ok thanks.
Please close this thread.

ok thanks this works now. I created a user with same name and that should solve the problem for now. My apologies, I was under impression that the contact Medinsightsupport is contact only. One more question, is there a way to disable acknowledgment notifications. Like if I acknowledge an alert it s...