Nagios Support Forum

I think you're right that I should be using these as Notification Commands within the Contact as opposed to Event Handlers. That seems to be working and creating tickets. When the host/service recovers or changes states the ticket gets updated too. For example, host is DOWN and ticket is created; ho...

When this happens for us, it's been because there are hosts with duplicate names - one uppercase and one lowercase. I opened a support case awhile back and they identified this as the issue. Try looking in /etc/mrtg/conf.d/ on the Nagios server for duplicate host name .cfg files

This is for HaloITSM, if anyone has experience, as they really don't provide any documentation. Just the configuration page for the integration where they give you the curl commands for Host and Service, like the one I posted and it says Tickets can be created in Halo whenever an Alert is triggered ...

-SN I agree that this probably isn't ideal, I wanted to assign the Event handler for the specific hosts and Services in their Check Settings, but I don't know how to do this, except manually. If I put it in a template, I can only use the Bulk Mod Tool to 'Change Templates', which would wipe out any...

We have certain subset of hosts/service in our environment that we would like to generate tickets when there is an issue. These hosts are assigned a specific contact. I have created two event handlers (host event handler and service event handler) that will create tickets, and under the contact Aler...

Thanks @cdietsch I'll try that.

Update: currently running Server 2022, NCPA v3.2, the issue is sporadic. Trying the same check I get an error in Nagios XI UNKNOWN: An error occurred connecting to API. (HTTP error: '500 INTERNAL SERVER ERROR') When I run the check through the NCPA webpage, it's stuck loading. In the ncpa_listener.l...

Thanks Cole, I had checked to see if GPO or anything else was enabling transcription but nothing was as far as I could tell. There was also servers in the same OU, getting the same GPOs, some having issues and others not. Due to the output path, and the NCPA service being run under LocalSystem, I st...

@cdietsch sent you a PM.

We have NCPA versions 2.4 on the vast majority of our servers, and run 2 custom Powershell plugins/scripts without issue. I have started testing out NCPA 3.2 and have ran into an issue where the output contains "Transcript started, output file is .\C:\Windows\system32\config\systemprofile\Docum...