Search found 339 matches

by jsimon
Mon Nov 10, 2025 12:31 pm
Forum: Nagios Log Server
Topic: NXLog not sending logs to NLS
Replies: 2
Views: 20477

Re: NXLog not sending logs to NLS

Hi @kboppana1, Thanks for reaching out! From your initial error log, it appears to be an issue with NXLog failing to read your Windows logs. It's hard to say what could have caused this without access to the actual logs in question, but I'd recommend correlating the timing on when these errors occur...
by jsimon
Wed Oct 22, 2025 4:46 pm
Forum: Nagios XI
Topic: PDF file not attached in schedule report in 2026R1
Replies: 2
Views: 8981

Re: PDF file not attached in schedule report in 2026R1

Hi Speynaud, I can confirm I was able to generate reports on a local test server running version 2026R1, and don't believe there are any known issues with reports on this version. Can you take a look at this file on your XI server? /usr/local/nagiosxi/var/chromium_report.log This should give us a go...
by jsimon
Mon Sep 22, 2025 10:43 am
Forum: Nagios XI
Topic: How to disable Check for Updates for Offline Installation
Replies: 1
Views: 18447

Re: How to disable Check for Updates for Offline Installation

Hi @AngeloMileto, For security reasons, I would strongly recommend opening a support ticket . This will allow you to discuss more specifics of your air-gapped environment in a more secure setting. In the meantime, I would suggest taking a loot at your proxy configuration within XI, if that is involv...
by jsimon
Wed Sep 17, 2025 11:43 am
Forum: Nagios XI
Topic: NagiosXI 2024R2.1 Deactivated Services Not Applying
Replies: 10
Views: 32820

Re: NagiosXI 2024R2.1 Deactivated Services Not Applying

Hi @smithjor, It looks like this is a configuration issue that we have with Debian 12 systems specifically. The issue is a missing timezone value in the php.ini file. You should be able to fix this on your server by editing this file: /etc/php/8.2/cli/php.ini Uncomment the "date.timezone" ...
by jsimon
Mon Sep 15, 2025 10:03 am
Forum: Nagios XI
Topic: Can’t get my custom check to work in Nagios XI
Replies: 3
Views: 15053

Re: Can’t get my custom check to work in Nagios XI

Hi @Mikasa23, I've included a link to our documentation on custom plugins here: https://library.nagios.com/training/guide-to-writing-custom-plugins/ Based on the steps you've described, I think this will get you what you're looking for. Most likely the next step is adding a Service check that uses t...
by jsimon
Thu Sep 11, 2025 9:58 am
Forum: Nagios XI
Topic: Offline upgrade from 2024R2.2 to 2024R2.2.1 issue
Replies: 4
Views: 25356

Re: Offline upgrade from 2024R2.2 to 2024R2.2.1 issue

Hi @scookpfs,

I'm sorry to hear you're running into issues with offline upgrades. I believe opening a support case is the best way to fix the problems you're seeing. You can do that here.
by jsimon
Thu Sep 11, 2025 9:57 am
Forum: Nagios XI
Topic: Nagios XI Upgrade from 1.4.1 to 2.2.1 fails
Replies: 1
Views: 13144

Re: Nagios XI Upgrade from 1.4.1 to 2.2.1 fails

Hi Bart,

I'm sorry to hear you're running into issues with offline upgrades. I believe opening a support case is the best way to fix the problems you're seeing. You can do that here.
by jsimon
Tue Sep 09, 2025 2:02 pm
Forum: Nagios XI
Topic: Scheduled Backup giving error after the Nagios Upgrade
Replies: 5
Views: 12696

Re: Scheduled Backup giving error after the Nagios Upgrade

Hi Sandip, I believe this has to do with how sudo executes commands combined with trying to include a path that isn't in your $PATH variable. I would recommend that you cd into the directory and then execute the install.sh script from within there. Let us know if you run into further issues with this.
by jsimon
Fri Sep 05, 2025 11:25 am
Forum: Nagios XI
Topic: Nagios Mod Gearman start and stop
Replies: 3
Views: 8257

Re: Nagios Mod Gearman start and stop

Hi Steven,

In order to provide better troubleshooting for this issue, it would be helpful to know what your goals are and what errors you're encountering.
by jsimon
Tue Sep 02, 2025 9:29 am
Forum: Nagios XI
Topic: check_postgres.pl sequence error on d.adsrc
Replies: 4
Views: 14925

Re: check_postgres.pl sequence error on d.adsrc

Hi Christian,

Thanks for reaching out! I've created an internal issue to update this plugin.