Search found 100 matches

by gwesterman
Wed May 01, 2024 9:23 am
Forum: Nagios XI
Topic: PHP error with bulk modification tool
Replies: 13
Views: 1959

Re: PHP error with bulk modification tool

Hi @naggyohs, I am fairly certain this is a known bug that has been fixed in the next release. If you're comfortable modifying php files, you can try to fix it by changing lines 388 and 402 in nagiosxi/html/includes/components/bulkmodifications/bulkmodifications.php from "$value = escape_sql_st...
by gwesterman
Mon Apr 29, 2024 9:24 am
Forum: Nagios XI
Topic: Nagios showing services as hosts
Replies: 5
Views: 664

Re: Nagios showing services as hosts

Hi @apiedrakamai, I have a few clarifying questions: 1. Are the hosts and services both correct in the CCM? You mentioned that the services aren't "showing up" in the CCM. Are you referring to the services that shouldn't be showing up, or do you have no services showing in the CCM? 2. Are ...
by gwesterman
Mon Apr 29, 2024 9:17 am
Forum: Nagios XI
Topic: repair database issue
Replies: 2
Views: 79

Re: repair database issue

Glad you found the solution!

Let us know if you have any other questions.

Thank you!
by gwesterman
Wed Apr 24, 2024 9:07 am
Forum: Nagios XI
Topic: Nagios Core 4.4.5 Just not Starting
Replies: 10
Views: 830

Re: Nagios Core 4.4.5 Just not Starting

Glad I could help! I should have mentioned trying nagios:nagios if nagios:nagcmd didn't work - I wasn't certain which permissions were most correct.

Please reach out if you run into any other issues.

Thank you!
by gwesterman
Mon Apr 22, 2024 9:15 am
Forum: Nagios XI
Topic: Nagios Core 4.4.5 Just not Starting
Replies: 10
Views: 830

Re: Nagios Core 4.4.5 Just not Starting

Do you have the folder /usr/local/nagios/var/rw/? If not, you might be able to just make it and set the permissions. Start by snapshotting your server. Then run: mkdir -p /usr/local/nagios/var/rw/ chmown nagios:nagcmd /usr/local/nagios/var/rw/ systemctl restart nagios Let us know if this works and i...
by gwesterman
Fri Apr 19, 2024 9:04 am
Forum: Nagios XI
Topic: Capacity Planning - Customise Selected Services + Email
Replies: 1
Views: 61

Re: Capacity Planning - Customise Selected Services + Email

Hi @johnwcos, If I am understanding your request correctly, this can be accomplished via a service group. If you create a service group (CCM -> Service Groups -> Add New) and add only the desired services to it, you can then run and email the capacity planning report on just this service group. Plea...
by gwesterman
Thu Apr 18, 2024 9:11 am
Forum: Nagios XI
Topic: Nagios XI 2024R1.1.1 Unable to Delete Dashboards
Replies: 5
Views: 156

Re: Nagios XI 2024R1.1.1 Unable to Delete Dashboards

Our issue tracking is internal, but you can keep an eye on our changelog for it to be addressed.
by gwesterman
Thu Apr 18, 2024 9:08 am
Forum: Nagios XI
Topic: Autocomplete set to off
Replies: 3
Views: 109

Re: Autocomplete set to off

Hi @bergna,

There is the option to disable autocompletion for sensitive fields under Admin -> System Config -> System Settings -> General -> "Autocomplete Sensitive Fields".

Let us know if this works for you and if you have any other questions,

Thank you!
by gwesterman
Wed Apr 17, 2024 9:29 am
Forum: Nagios XI
Topic: Nagios License IP Change Process
Replies: 2
Views: 91

Re: Nagios License IP Change Process

Hi @kenneth59, You will need to contact your Customer Success Manager to retire the old IP and allow the new IP to register on our system. You can contact them here: csm@nagios.com. Barring unforeseen circumstances, it should take less than a business day. Let us know if you need anything else. Than...
by gwesterman
Wed Apr 17, 2024 9:21 am
Forum: Nagios XI
Topic: Nagios XI 2024R1.1.1 Unable to Delete Dashboards
Replies: 5
Views: 156

Re: Nagios XI 2024R1.1.1 Unable to Delete Dashboards

Hi @shoreypu, Yes, this is a known bug and will be fixed in a future release soon. In the time-being, if you are comfortable editing some minified javascript files, there is a pretty easy fix. In the file /nagiosxi/html/includes/dashboards.js, you can change the following: - Change every instance of...