Search found 25 matches

by zrobinson
Mon May 04, 2026 3:08 pm
Forum: Nagios XI
Topic: Host Availability and SLA Report incorrect vs state history
Replies: 4
Views: 3980

Re: Host Availability and SLA Report incorrect vs state history

Hi @PeterDK2,

I am sorry to hear that your reports were returning incorrect data. I have filed an internal report which will be investigated and resolved. I will keep you updated on our findings regarding this. Please let us know if you have any further questions or feedback.

- Zach
by zrobinson
Wed Apr 29, 2026 10:23 am
Forum: Nagios XI
Topic: Deploy smart dashboards
Replies: 2
Views: 3439

Re: Deploy smart dashboards

Hi, Currently, our Smart Dashboard deployment strategy is handled through Global Dashboards. As of Nagios XI version 2026R1.4, global status can be toggled for existing Smart Dashboards by admins using the Manage Smart Dashboards page, or the Smart Dashboard actions dropdown on the left navbar if on...
by zrobinson
Wed Apr 29, 2026 10:16 am
Forum: Nagios XI
Topic: Smart dashboard data table performance and save column state
Replies: 1
Views: 3346

Re: Smart dashboard data table performance and save column state

Hi Peter, Thanks for reaching out regarding the issues with the Data Table dashlet for Smart Dashboards. I will be taking a look at the erroneously enabled query and resolving the issue shortly. An internal issue has been made to resolve the issues being faced with column visibility and pagination. ...
by zrobinson
Wed Mar 25, 2026 9:14 am
Forum: Nagios XI
Topic: Link to snmp walk wizard on controls in SNMP Walk Jobs
Replies: 1
Views: 2345

Re: Link to snmp walk wizard on controls in SNMP Walk Jobs

Hi,

This feature is planned for the next release of Nagios XI. It will be identified as [GL:XI#2355]. Thank you for reaching out, and please do not hesitate to let us know if you have any further feedback or questions!

-Zach
by zrobinson
Fri Feb 27, 2026 3:20 pm
Forum: Nagios XI
Topic: Nagios XI Standard Availability Report(s)
Replies: 2
Views: 9391

Re: Nagios XI Standard Availability Report(s)

Hi, Service status checks and host status checks run independently from each other. This means that there can be cases where a host check will return as Down, while a service under that host may return as OK, depending on which host and service checks are being used. This case would explain the resu...
by zrobinson
Tue Feb 17, 2026 2:45 pm
Forum: Nagios XI
Topic: No charts are displayed
Replies: 5
Views: 10915

Re: No charts are displayed

Hi, I am sorry to hear that your graphs have stopped working. I'd like to refer you to this document for some troubleshooting steps regarding graphs: https://library.nagios.com/docs/nagios-xi/troubleshooting/Nagios-XI-Performance-Graph-Problems If nothing in this document seems to resolve the issue,...
by zrobinson
Mon Jan 26, 2026 4:20 pm
Forum: Nagios XI
Topic: Multistacked Graph in smart dashboards
Replies: 1
Views: 13233

Re: Multistacked Graph in smart dashboards

Hi. We expect to include support for all existing dashlets, including the Multistacked Performance Graph as a part of the next release of Nagios XI. We are also looking to expand the functionality of the Graph dashlet to support multiple hosts in the future. Thank you for reaching out and please let...
by zrobinson
Wed Jan 14, 2026 2:21 pm
Forum: Nagios XI
Topic: Your version of XI is too old 5.11.3
Replies: 4
Views: 12437

Re: Your version of XI is too old 5.11.3

Hi, It looks like the machine this version of XI is currently on is no longer supported due to being EOL. Here's a document on migrating to a newer OS version that may be of help. https://library.nagios.com/support-tips/best-practice-upgrade-migrate-with-xi/ If this seems incorrect, please let us kn...
by zrobinson
Wed Jan 14, 2026 12:59 pm
Forum: Nagios XI
Topic: Your version of XI is too old 5.11.3
Replies: 4
Views: 12437

Re: Your version of XI is too old 5.11.3

Hi, In order to upgrade to Nagios XI 2026 from 5.11.3, you must first upgrade to version 2024R2, which can be found here https://assets.nagios.com/downloads/nagiosxi/2024/xi-2024R2.tar.gz Here's a document that may be of help as well: https://library.nagios.com/docs/topics/support/Nagios-Software-~-...
by zrobinson
Fri Jan 09, 2026 3:37 pm
Forum: Nagios XI
Topic: Upgraded to 2024R2, Dashlets Still Broken
Replies: 4
Views: 23482

Re: Upgraded to 2024R2, Dashlets Still Broken

Hi,

I went ahead and created an internal issue for both the BBMap and dashlet scaling in general which will be reviewed by our development team. Thank you for the feedback and please let us know if you have any further questions or feedback.

- Zach