Search found 12 matches

by browan
Mon Jun 08, 2026 12:25 pm
Forum: Nagios XI
Topic: Nagios XI Email Notifications Delayed by 20-30 Minutes
Replies: 2
Views: 384

Re: Nagios XI Email Notifications Delayed by 20-30 Minutes

I am also curious how large your system is, more or less how many hosts/services you have. Often times even though system metrics look healthy, the size of a system can significantly impact how quickly these notifications are processed. This information can help us determine if there is a significan...
by browan
Mon Jun 08, 2026 11:57 am
Forum: Nagios XI
Topic: Nagios XI Email Notifications Delayed by 20-30 Minutes
Replies: 2
Views: 384

Re: Nagios XI Email Notifications Delayed by 20-30 Minutes

Hello Mikasa23 ! With what I have observed I think what may be happening is the event queue is being loaded with events that are essentially waiting to be processed, items in xi_eventqueue will be processed and then two tables are updated(before xi tries to actually send the notifications) - xi_even...
by browan
Thu Apr 30, 2026 12:55 pm
Forum: Nagios XI
Topic: Upgrade to 2026R1.4 breaks Login
Replies: 3
Views: 4524

Re: Upgrade to 2026R1.4 breaks Login

Hello CBoekhuis ! Im particularly curious as to whether there are any errors in your web browsers dev tools, whether in the console or the network tab, while you are attempting to login. I am also wondering if we have some DB failure here, perhaps could you run systemctl status httpd php-fpm mysqld ...
by browan
Thu Apr 30, 2026 12:39 pm
Forum: Nagios XI
Topic: Few minor issues after 2026R1.4 upgrade
Replies: 5
Views: 4404

Re: Few minor issues after 2026R1.4 upgrade

Hello @elinagios!

This seems very similar to something else I've seen more recently, just out of curiosity, do you still have the upgrade.log from when you upgraded this XI? That would be helpful for me to see if this is related to another issue we saw come up.

Thank you!
Ben
by browan
Wed Apr 29, 2026 10:15 am
Forum: Nagios XI
Topic: Email address not allowed as username anymore since upgrade to 1.3
Replies: 1
Views: 3228

Re: Email address not allowed as username anymore since upgrade to 1.3

Good Morning PeterDK2 , We pushed a fix for this release that attempted to fix some issues people were having with username that had special characters, and this looks like it was caught in the fix. However we don't see a reason this should not be possible. I will get working on a fix that should al...
by browan
Tue Apr 21, 2026 9:30 am
Forum: Nagios XI
Topic: rrd does not exist.
Replies: 4
Views: 5072

Re: rrd does not exist.

Good Morning brownchad In our next release, we have a new Network Switch and Router wizard that avoids having to use MRTG if you are interested in that solution, however this should absolutely still be fixed. There are known issues with the current wizard that we've been investigating, and I will ad...
by browan
Fri Mar 20, 2026 11:48 am
Forum: Nagios XI
Topic: No charts are displayed
Replies: 5
Views: 10905

Re: No charts are displayed

Another thing to test if you would like to try to figure it out yourself, you could try running sudo -u nagios env \ NAGIOS_HOSTNAME=testhost \ NAGIOS_SERVICEDESC=testservice \ NAGIOS_SERVICEPERFDATA="time=0.1s;;;;" \ NAGIOS_SERVICECHECKCOMMAND=check_ping \ perl /usr/local/nrdp/plugins/Gen...
by browan
Fri Mar 20, 2026 11:43 am
Forum: Nagios XI
Topic: No charts are displayed
Replies: 5
Views: 10905

Re: No charts are displayed

Hello @wagnbeu0!

I am curious about a couple of things, do you think you could share the current contents of process_perfdata.pl, as well as share the output of

systemctl status npcd
cat /usr/local/nagios/var/npcd.log


Thanks!
by browan
Thu Jan 15, 2026 12:27 pm
Forum: Nagios XI
Topic: Web upgrade to 2026R1.1 from 2026R1.0.1
Replies: 8
Views: 37553

Re: Web upgrade to 2026R1.1 from 2026R1.0.1

Hey seraphina25 , We are aware of an issue within the upgrade process - specifically the offline/rpm process - that is resulting in upgrades falsely informing of a completed upgrade, despite no changes to the actual product. I am currently working on diagnosing the issue, at the very least to includ...
by browan
Thu Jan 15, 2026 12:14 pm
Forum: Nagios XI
Topic: Local Area Connection Bandwidth - Inbound/Outbound is UNKNOWN
Replies: 3
Views: 16444

Re: Local Area Connection Bandwidth - Inbound/Outbound is UNKNOWN

Hey LACMAIS , I am wondering a couple of things, 1. I assume this is through one of our wizards that uses NCPA for checks, if so, what version of NCPA are you running? 2. What kind of process did you go through to create these service checks? 3. Once you setup the checks, did you modify the systems ...