Nagios Support Forum

when i am submitting passive check command, i am getting this error in logs: [1516338935] Error: External command failed -> PROCESS_SERVICE_CHECK_RESULT;mwm-at16001.mojonetworks.com;Active-Devices-AT-P;2;test| [1516338935] External command error: Command failed [1516338935] External command error: C...

we are running with postgres 8.4.20 and i performed below operations [root@Spectraguard ~]# echo "vacuum;vacuum analyze;"|psql nagiosxi postgres VACUUM VACUUM [root@Spectraguard ~]# service postgresql restart Stopping postgresql service: [ OK ] Starting postgresql service: [ OK ] [root@Spe...

i have submitted 3 critical passive checks and below are the current settings:

Checks are configured as:
- Check interval: 140
- Retry interval: 70
- Max check attempts: 3

so when should I expect the alert notification?

when i try to do that, there are four options under check result i.e. OK, WARNING, UNKNOWN, CRITICAL. what shall i choose here?

what is the next step?

we need to find out RCA of this issue and fix it.

one more point

if you see the nagios logs or events for that day, the service status never went into soft 1-2-3... states, that also suggests that service check was missed and as a result, there was no alert

but surprisingly, the graphs were plotted properly

this is the output of ipcs -q

------ Message Queues --------
key msqid owner perms used-bytes messages
0xbb010002 16842752 nagios 600 0 0

before running these commands, could you please let me know what we are trying to do here and why?

uploading the profile here

nagios log