Nagios Support Forum

Hi Perry,

Updating the wizard version appears to have fixed the issue. Upgraded to 2.5.9 as that was the one presented when I Checked for Updates.

Thanks again for the assistance. Please feel free to close this off.

Cheers,
Ben.

Thanks Perry.

Didn't realise I was so far behind with the component updates. I'll give this a try and let you know in this thread.

Ben.

Hi there, The Network Switch / Router wizard in my XI install appears to have stopped working properly. The wizard will run and everything seems normal, but no services are created at the end of the process. There are no errors shown on any page and the final screen is the same success screen as it ...

Hi Keith,

Thank you for the detailed response.

I will work through your suggestions and discuss options with our customer.

Hi, We have the latest version of XI (5.8.7) with Enterprise license installed at our customer site. It was installed as a virtual appliance a couple of years ago. We went the VA route as we were hoping to cite it being a closed system when security/risk teams scan the host and (inevitably) flag doz...

Thank you @ssax!

I'll give this a go and let you know.

Hi, Our customer recently advised they were shifting our user accounts to a new Active Directory domain. As a result all of our accounts were re-imported from the new AD. I've now discovered all of my custom dashboards and reports have disappeared. I'm assuming this is because my account was effecti...

Final update: - Database Backend Status Red was being caused by the ndo2db service being completely missing in action. I cannot account for this, but it's been a few months since I looked at this DR copy of XI so my bad. - ndo2db issue resolved (see above post) - Upgrade to 5.7.5 has now been succes...

Progress! I decided to download the install package for 5.6.14, which is what my instance is now. Found an NDO install script under the un-tar'd directory at /tmp/nagiosxi/subcomponents/ndoutils and ran it. That appears to have fixed the NDO issue where the system could not find a unit file to start...

Trying to upgrade to 5.7.0 (and 5.7.1) from 5.6.14 has also failed. Each upgrade attempt ends with the same message at the end of upgrade.log: Failed to stop ndo2db.service: Unit ndo2db.service not loaded. Running systemctl status ndo2db results in an error message saying the "Unit ndo2db.servi...