Nagios Support Forum

Thanks, I'll try that if it happens next time. We reset ownership of the /usr/local/nagiosxi/tmp directory back to user 'apache' and the config wizard found the ports.
-Jericho

No security updates have been done recently. The only update recently was when we upgraded to version 5.4.4.

Our sysadmin sees this in the log files: In the apache error log: sh: /usr/local/nagiosxi/tmp/mrtg-10.11.36.1: Permission denied touch: cannot touch '/usr/local/nagiosxi/tmp/mrtg-10.11.36.1.done': Permission denied In the ssl_error_log [Mon Jun 12 11:05:02.238023 2017] [:error] [pid 29510] [client 1...

Hi Scott - We increased the max_execution_time to 330 seconds and restarted httpd, but the wizard still failed to grab the interfaces. It doesn't take long either, maybe a few seconds, and the next page is shown with 'No ports were detected on the switch'. Via command-line still works. Any other sug...

We applied the changes but it's still failing to complete from the GUI. From CLI it completes the command in roughly 5 minutes. Should we increase max_execution_time to 300 seconds?
This switch is a Cisco Cat6500 series with lots of interfaces and located in the UK, connected via WAN link.

My device username and password are not using special characters either. See attached for screenshot.

Hi -

My SNMPv3 username and password do not have special characters. Did you mean the account I use for the web console? I have the latest config wizard installed for network/switch devices.

Thanks
-Jericho

Hello - We are running Nagios XI 5.4.4 on RHEL7.3 64-bit virtual machine, manual installation. Running the config wizard does not detect my switchports on my Cisco switch. Running cfgmaker from CLI detects my ports as seen below. Any ideas? [nagios@ubmnag01 ~]$ /usr/bin/cfgmaker --show-op-down --nor...

Hello - We have a new Nagios XI 5.4.3 install and are unable to complete the step to apply configuration. I tried adding a Cisco switch via the Config Wizard and a simple host with icmp health check. Both just sit and spin after applying, with the message "Waiting for configuration verification...

Hello -

I have XI 2012R1.8 running on Linux 64-bit OS. What steps do I need to take to enable SNMP v3 checks?

-Jericho