Nagios Support Forum

I was getting rare successes in addition to the failures without any change to the address so the address on the contact is correct.

I came to the same conclusion. We are effectively stuck as without an NDR we cannot determine the reason the message was not delivered. As it stands we can go ahead and lock this thread. The means has been provided to have Nagios send the notifications. Our only option now is to try to work out with...

None. Message tracing shows the message received by our on-premises Exchange server, the handoff from local to remote Exchange, and remote mail server shows it as delivered. No received at the contact address and no NDR as yet received.

Attempted another custom notification; received by user but not by contact. Turned monitored service back on; notification received by both user and contact. It's the inconsistency that is killing me. It has become clear that the check works, the command works, and the notification works. But not al...

Sent another custom and this time it made it through to both recipients. Here is what was in the Nagios.log file: [1481905841] SERVICE NOTIFICATION: sharris;SHARRIS-PC;sharris-pc Adobe Acrobat Update Service;CUSTOM (OK);xi_service_notification_handler;Adobe Acrobat Update Service: Started;Scott Harr...

Attached is the output from ll. Custom notification was received by user but nothing received by contact. No new information appeared in tail output.

I'm pretty sure that got set in desperation as the notifications appeared to be going out (based on history) but were not being received so I just set it to get notification for everything not catching that one the options is None (assuming this exists to overwrite anything from a template). I have ...

Here is the contact: define contact { contact_name sharris_cell alias sharris_cell host_notifications_enabled 1 service_notifications_enabled 1 host_notification_period sharris_notification_times service_notification_period sharris_notification_times host_notification_options d,u,r,f,s,n, service_no...

After following the instructions in the linked document and producing a critical result on a service check I was able to get one notification successfully to a contact. All subsequent attempts have returned nothing at all with a variety of setting configurations. Some resulted in no notification bei...

I'm not sure if it will work for you but I have seen customers create a standard user jsmith and a separate jsmith_sms contact that they would assign to the ones they want SMS on.

This was actually one of the first things I tried when I was using my own account to test. Didn't work.