Search found 17 matches

by acheesem
Sun Feb 21, 2021 2:34 pm
Forum: Nagios XI
Topic: Nagios process crashing, looking for debugging suggestions
Replies: 7
Views: 817

Re: Nagios process crashing, looking for debugging suggestio

everything seems to be working now, we haven't had any constant crashes. Is there anything obvious about the ndo change, that we need to be aware of, for future releases for example? Setting up the test environment might have shown these issues, to at least alert us to this, I guess I can keep downg...
by acheesem
Thu Feb 18, 2021 4:52 pm
Forum: Nagios XI
Topic: Nagios process crashing, looking for debugging suggestions
Replies: 7
Views: 817

Re: Nagios process crashing, looking for debugging suggestio

Hi, Thanks for the profile. While I don't see any Nagios Core segfaults in the current log, I did notice the following error(s) in the command subsystem logs. Database Error: Could not connect to database Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (2) Since this ...
by acheesem
Wed Feb 17, 2021 3:21 pm
Forum: Nagios XI
Topic: Nagios process crashing, looking for debugging suggestions
Replies: 7
Views: 817

Re: Nagios process crashing, looking for debugging suggestio

Hi Aaron, When did you start noticing this behavior? Please try running the database repair script and let me know if you notice any improvement. /usr/local/nagiosxi/scripts/repair_databases.sh repair run (have run this a few times). We noticed the problems when we received an error on the front en...
by acheesem
Tue Feb 16, 2021 9:13 pm
Forum: Nagios XI
Topic: Nagios process crashing, looking for debugging suggestions
Replies: 7
Views: 817

Nagios process crashing, looking for debugging suggestions

Hiya, as per the subject the Nagios Process appears to be crashing / bombing out without any obvious reason (to me) I'm looking for suggestions / help in finding why this is bombing out: Our Setup: nagios process running on physical Centos Linux 7.9.2009 (Core) we distribute jobs to workers (4 of th...
by acheesem
Thu Jul 16, 2020 4:45 am
Forum: Nagios XI
Topic: Debugging Host/Service notifications
Replies: 5
Views: 598

Re: Debugging Host/Service notifications

Ok, we finally bit the bucket and restarted the main nagiosxi server. And this has resolved our issues. All i can guess is some updates made something not work quite right. The pain was not seeing any errors or even details for the notifications when they were run, so I am still lost as to how to se...
by acheesem
Thu Jul 16, 2020 3:41 am
Forum: Nagios XI
Topic: Debugging Host/Service notifications
Replies: 5
Views: 598

Re: Debugging Host/Service notifications

More information, is that if I even just change it to a simple shell that logs a message, it doesn't log anything (or run at all) However if I ssh onto another server and run a command, that works fine. So i feel like its something environment related that is is preventing my shell scripts from runn...
by acheesem
Wed Jul 15, 2020 5:12 pm
Forum: Nagios XI
Topic: Debugging Host/Service notifications
Replies: 5
Views: 598

Re: Debugging Host/Service notifications

Hi Aaron, When you are testing the command manually, make sure you are logged in as the nagios user ( su - nagios ). If it's not working, then you'll need to update the permissions on the notification handler for opsgenie. They should be as follows: chown apache:nagios chmod 775 Otherwise, if that'...
by acheesem
Wed Jul 15, 2020 6:16 am
Forum: Nagios XI
Topic: Debugging Host/Service notifications
Replies: 5
Views: 598

Debugging Host/Service notifications

Hi, I am currently trying to debug host and service notifications, they're being seen in the notification log and they're escalating to the right people. But the resulting alert is not being received (we are using opsgenie) I've enabled debug logging to see the output command 'Final Output' and manu...
by acheesem
Thu May 19, 2016 4:52 pm
Forum: Nagios XI
Topic: Slow page loads for users
Replies: 18
Views: 1109

Re: Slow page loads for users

Any chance we can move this to an email ticket? A remote session might be in order. Simply email xisupport@nagios.com with a descriptive subject, a very brief description of the issue, and a link to this thread. You might need to email sales@nagios.com to have your email address added to the whitel...
by acheesem
Thu May 19, 2016 6:27 am
Forum: Nagios XI
Topic: Slow page loads for users
Replies: 18
Views: 1109

Re: Slow page loads for users

Ok, so I traced the statusjson.php file to try and find out if I could hammer in some debug to see where the slowdown was occurring... statusjson.php makes use of a coreuiproxy.inc.php, which calls statusjson.cgi I've captured the parameters that coreuiproxy.inc.php passes to statusjson.cgi and repl...