Nagios Support Forum

Looks like I found out what happened. The ajaxhelper.php file was missing on the system. I'm not sure why but it was found in the /var/log/httpd/ssl_error_log file. I didn't notice it until today after clicking around.

I don't really see any big issues in the ugprade logs either. The statement on the upgrade is "There are no packages marked for update" and no updating appears to have occurred recently either. Once the client sends me the files, I'll message it over to you.

As an FYI, the databases reside off box. The repair DB script is rarely, if even needed or used. I ran a mysqlcheck auto-repair and all the DB's came back as OK. The reconfigure works great on the command line, no issues there (I can still post the reconfigure logs if needed). I will send the upgrad...

Ok, file sent. It appears that we can't apply configuration via the GUI either right now either.

Nagios XI Version: 5.8.3
OS: Redhat Version 7.9

We just upgraded the server last night and now the Service Status Summary, Administrative Tasks, the Host Status Summary, and the Getting started guide are all just constantly spinning. Where do we look to correct this issue?

I'd of never guessed that one. Thanks and that did fix it!

Even logging out it taking a really long time for regular users.

Attached is the uploaded profile

Moderator's Note: The profile has been shared with the support team but has been removed from the public forum.

Here's an example page that is loading way slow if I'm logged in as a regular user: https://nagiosxi.ntta.local/nagiosxi/ajaxhelper.php?cmd=getxicoreajax&opts=%7B%22func%22%3A%22get_host_status_summary_html%22%2C%22args%22%3A%7B%7D%7D&nsp=5a60f6755fd2f3377ab403f1c96a8a7a1a2bf5671bc2e5af9f040...

I'm looking into that. I'll get you the apache logs. I'm not seeing any good reason in the apache logs right now either.