Nagios Support Forum

upgrade fails in the exact same spot it has every time. If the upgrade script needs to be able to launch out to the internet that's going to be a problem as my nagiosxi server doesn't have direct internet access. This upgrade is going to require internet access. However also, if it is stopping at t...

upgrade fails in the exact same spot it has every time. If the upgrade script needs to be able to launch out to the internet that's going to be a problem as my nagiosxi server doesn't have direct internet access.

scottwilkerson wrote:sorry, could you run these back to back

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rpm -q Ajaxterm
echo $?

Also, do let us know if the upgrade completed sucessfully

[root@nagiosxit nagiosxi]# rpm -q Ajaxterm
package Ajaxterm is not installed
[root@nagiosxit nagiosxi]# echo $?
1
[root@nagiosxit nagiosxi]#

So it appears that the upgrade has to connect to assets.nagios.com.... Installing wkhtmltopdf and wkhtmltoimage... --2018-06-29 12:41:39-- https://assets.nagios.com/downloads/nagiosxi/packages/wkhtmltox-0.12.5.el6.x86_64.rpm Resolving assets.nagios.com... 72.14.181.71, 2600:3c00::f03c:91ff:fedf:b821...

That's weird. Can you run the following and report the results to help us solve this for others rpm -q Ajaxterm echo $? Then you open the upgrade script and comment this section out (about line 1175) # Uninstall ajaxterminal to install shellinabox rpmcheck=$(rpm -q Ajaxterm) if [ $? -eq 0 ]; then r...

scottwilkerson wrote:I think we have narrowed this down

Can you run the following

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service ajaxterm stop 
rpm -e Ajaxterm
echo $?

then once complete run the upgrade again

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./upgrade

Ajaxterm not installed on my server.

scottwilkerson wrote:@aenergy can you answer this?

scottwilkerson wrote:Can you tell me if your install directory has this file in it?

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mysql.5500.updated

Just trying to determine where it is failing

I do have that file in the directory I ran the upgrade from, but the file is empty.

Having this same issue. Is there any more progress on this?

Been through that doc dozens of times. Still no luck. Also went through the readme file from the WebContent server related to the script and no luck.

The servers that do work use version: Version:11gR1-11.1.1.6.0-idcprod1-140611T131754 (Build:7.3.3.183) The one that doesn't uses version: Version:11.1.1.9.0PSU-2016-03-27 17:16:31Z-r141595 (Build:7.3.5.185) There is a minor version difference. The command I'm running is this: perl /usr/lib/nagios/u...