Search found 20 matches

by djobidon
Mon Dec 19, 2016 11:38 am
Forum: Nagios XI
Topic: One user does not get notifcations
Replies: 19
Views: 1179

Re: One user does not get notifcations

Will update next week when things are quiet. YOu can close this ticket
by djobidon
Mon Nov 21, 2016 2:13 pm
Forum: Nagios XI
Topic: One user does not get notifcations
Replies: 19
Views: 1179

Re: One user does not get notifcations

Recreating the user seems to have fixed this problem. HOwever I had to set him to english as event the dashboard did not load properly for him in french, even after recreating the user.
by djobidon
Fri Nov 18, 2016 12:01 pm
Forum: Nagios XI
Topic: One user does not get notifcations
Replies: 19
Views: 1179

Re: One user does not get notifcations

Ok, it seems the french translation of that page is broken, that is why I could not see anything. As I wanted to make it easy , I switched the user to english and the included screenshot shows everything checked for email
by djobidon
Wed Nov 16, 2016 4:38 pm
Forum: Nagios XI
Topic: One user does not get notifcations
Replies: 19
Views: 1179

Re: One user does not get notifcations

Tried masquerading again, in notification preferences, notification are enabled, but the two other ones (types and messages) yields a page without checkboxes with only a green and a blue button.
by djobidon
Mon Nov 14, 2016 4:19 pm
Forum: Nagios XI
Topic: One user does not get notifcations
Replies: 19
Views: 1179

Re: One user does not get notifcations

Ok, I removed the none option. Now I saw in the logs it started saying that email notification is disabled for the user. I tried masquerading as the user, but I have no options in the notification section (except for the checkbox to activate notification which is checked). I tried using the notifica...
by djobidon
Wed Nov 09, 2016 3:06 pm
Forum: Nagios XI
Topic: One user does not get notifcations
Replies: 19
Views: 1179

Re: One user does not get notifcations

Here is the updated profile
by djobidon
Thu Nov 03, 2016 1:28 pm
Forum: Nagios XI
Topic: One user does not get notifcations
Replies: 19
Views: 1179

Re: One user does not get notifcations

EDIT: Please wrap output in code tag Here is the output: LOCKFILE '/usr/local/nagiosxi/var/event_handler.lock' CREATED DELETED LOCKFILE '/usr/local/nagiosxi/var/event_handler.lock' EVENT HANDLER EXITING tail: /usr/local/nagiosxi/var/event_handler.log: file truncated LOCKFILE '/usr/local/nagiosxi/va...
by djobidon
Tue Nov 01, 2016 2:52 pm
Forum: Nagios XI
Topic: One user does not get notifcations
Replies: 19
Views: 1179

Re: One user does not get notifcations

Unplugged a device, then made it go hard state then sent custom notification at device level, then did same thing for its ping service. ......................................tail: /usr/local/nagiosxi/var/cmdsubsys.log: file truncated PROCESSED 1 COMMANDS tail: /usr/local/nagiosxi/var/cmdsubsys.log: ...
by djobidon
Tue Nov 01, 2016 6:55 am
Forum: Nagios XI
Topic: One user does not get notifcations
Replies: 19
Views: 1179

Re: One user does not get notifcations

Sorry, the user is marcandre.alain. I tried the repair and did not get any errors, then tried to send a notification again but still nothing was received by the user and no sign of attempt in maillog but there is a NOTIFICATION line for it in nagios.log
by djobidon
Mon Oct 31, 2016 3:02 pm
Forum: Nagios XI
Topic: One user does not get notifcations
Replies: 19
Views: 1179

One user does not get notifcations

Hi, i tried to find why one of my users is not receving notifications, event though I made sure notification were enable and intervals were ok. When looking at the maillog, I see that nagios does not event try to send an email but nagios.log shows a notification line when an event occurs. I am using...