Search found 9 matches

by JNelson
Fri May 31, 2019 2:06 pm
Forum: Nagios XI
Topic: Nagios Unable to Send Email After SMTP Migration
Replies: 5
Views: 316

Re: Nagios Unable to Send Email After SMTP Migration

That resolved the issue. Thanks so much for your quick and accurate support!
by JNelson
Fri May 31, 2019 1:00 pm
Forum: Nagios XI
Topic: Nagios Unable to Send Email After SMTP Migration
Replies: 5
Views: 316

Re: Nagios Unable to Send Email After SMTP Migration

Thanks for your reply. Here are the results after changing the debug level. 2019-05-31 17:57:20 Connection: opening to usmlvrelay.vsp.com:25, timeout=300, options=array ( ) 2019-05-31 17:57:20 Connection: opened 2019-05-31 17:57:20 SMTP -> get_lines(): $data is "" 2019-05-31 17:57:20 SMTP ...
by JNelson
Fri May 31, 2019 10:46 am
Forum: Nagios XI
Topic: Nagios Unable to Send Email After SMTP Migration
Replies: 5
Views: 316

Nagios Unable to Send Email After SMTP Migration

We recently replaced our SMTP server. We're using a virtual host, so the hostname in use did not change, so there should be no settings to update. A wide variety of servers and devices across our global environment experienced no impact or disruption of service, but only Nagios is experiencing an is...
by JNelson
Wed Jul 26, 2017 3:49 pm
Forum: Nagios XI
Topic: Email Notifications Not Arriving After Upgrade
Replies: 5
Views: 845

Re: Email Notifications Not Arriving After Upgrade

Yes, go ahead. Thanks again.
by JNelson
Wed Jul 26, 2017 3:35 pm
Forum: Nagios XI
Topic: Email Notifications Not Arriving After Upgrade
Replies: 5
Views: 845

Re: Email Notifications Not Arriving After Upgrade

The following error was in the log file "/usr/local/nagiosxi/tmp/phpmailer.log". PHP Fatal error: Call to undefined function mb_convert_encoding() in /usr/local/nagiosxi/html/includes/utils-email.inc.php on line 81 This lead me to realize that the package "php-mbstring" had been ...
by JNelson
Wed Jul 26, 2017 12:25 pm
Forum: Nagios XI
Topic: Email Notifications Not Arriving After Upgrade
Replies: 5
Views: 845

Email Notifications Not Arriving After Upgrade

(Moved from the General Support forum) Hi, I upgraded our Nagios XI 2014R2 to 5.4.7 last night, and now email notifications aren't arriving correctly. This was working properly before the upgrade. The logs show that emails are being sent. [1501071308] SERVICE NOTIFICATION: USERNAME ;IT06010;Port Usa...
by JNelson
Wed Nov 23, 2016 3:15 pm
Forum: Nagios XI
Topic: Check Successful in Testing But Not Live
Replies: 5
Views: 784

Re: Check Successful in Testing But Not Live

Thanks for your response. Yes, we have PGSQL. We're currently investigating the process for upgrading Nagios, but it may take several weeks to plan and execute.
by JNelson
Mon Nov 21, 2016 4:05 pm
Forum: Nagios XI
Topic: Check Successful in Testing But Not Live
Replies: 5
Views: 784

Re: Check Successful in Testing But Not Live

I have PMed the profile to you as requested.
by JNelson
Mon Nov 21, 2016 2:36 pm
Forum: Nagios XI
Topic: Check Successful in Testing But Not Live
Replies: 5
Views: 784

Check Successful in Testing But Not Live

When I test the check_website_response.sh plugin in "Test Check Command" and from the command line of the Nagios server, everything is fine, but the live check times out every time. Test Check Command results in Web GUI: COMMAND: /usr/local/nagios/libexec/check_website_response.sh -w 1000 ...