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by skostmayer
Wed Aug 23, 2017 11:00 am
Forum: Nagios XI
Topic: Nagios WebUI Update not working
Replies: 33
Views: 4071

Re: Nagios WebUI Update not working

Thank you the issues is resolved.
by skostmayer
Fri Aug 11, 2017 12:51 pm
Forum: Nagios XI
Topic: Nagios WebUI Update not working
Replies: 33
Views: 4071

Re: Nagios WebUI Update not working

Code: Select all

grep full  /tmp/nagiosxi/nagiosxi/basedir/var/xiversion
full=5.4.8
The manual upgrade works just fine but the GUI is still stuck as the original message "upgrade completed successfully".

Gui shows 5.4.8 installed.
by skostmayer
Fri Aug 11, 2017 10:11 am
Forum: Nagios XI
Topic: Nagios WebUI Update not working
Replies: 33
Views: 4071

Re: Nagios WebUI Update not working

Code: Select all

grep xiver  /usr/local/nagiosxi/var/xi-sys.cfg
xiver='5.4.7'
The manual install completed successfully. But the WebUI does not reflect this other than displaying the correct version in the bottom left of the window.
by skostmayer
Thu Aug 10, 2017 4:30 pm
Forum: Nagios XI
Topic: Nagios WebUI Update not working
Replies: 33
Views: 4071

Re: Nagios WebUI Update not working

I have sent the file in a PM as requested.

Thanks
by skostmayer
Thu Aug 10, 2017 3:38 pm
Forum: Nagios XI
Topic: Nagios WebUI Update not working
Replies: 33
Views: 4071

Re: Nagios WebUI Update not working

I have executed the commands as requested

Code: Select all

echo 'UPDATE xi_options SET value=1 WHERE name="last_update_check_succeeded";' |mysql -u root -pnagiosxi nagiosxi
and restarted the service but this did not correct the issue.
by skostmayer
Thu Aug 03, 2017 1:46 pm
Forum: Nagios XI
Topic: Nagios WebUI Update not working
Replies: 33
Views: 4071

Re: Nagios WebUI Update not working

Code: Select all

option_id       name    value
38      last_update_message     <strong>The update was completed successfully!</strong>
37      last_update_status      complete
by skostmayer
Wed Aug 02, 2017 8:24 am
Forum: Nagios XI
Topic: Nagios WebUI Update not working
Replies: 33
Views: 4071

Re: Nagios WebUI Update not working

This is the first output: *************************** 1. row *************************** command_id: 603 group_id: 0 submitter_id: 1 beneficiary_id: 0 command: 1100 submission_time: 2017-08-02 08:21:01 event_time: 2017-08-02 08:21:00 frequency_type: 0 frequency_units: 0 frequency_interval: 0 process...
by skostmayer
Mon Jul 24, 2017 2:41 pm
Forum: Nagios XI
Topic: Nagios WebUI Update not working
Replies: 33
Views: 4071

Re: Nagios WebUI Update not working

Thank you for the continued assistance. I have uploaded the profile as requested. As far as the output of the ll command, it did not work. There is no folder under /var/cache called apache. only the following: total 28 drwxr-xr-x 2 root root 4096 Jun 14 2016 fontconfig drwx------. 2 root root 4096 M...
by skostmayer
Mon Jul 24, 2017 12:14 pm
Forum: Nagios XI
Topic: Nagios WebUI Update not working
Replies: 33
Views: 4071

Re: Nagios WebUI Update not working

I removed all of the log files from that directory and restarted Apache with the command provided.

Updates still shows the same page as my original post.
by skostmayer
Mon Jul 24, 2017 10:25 am
Forum: Nagios XI
Topic: Nagios WebUI Update not working
Replies: 33
Views: 4071

Re: Nagios WebUI Update not working

I was able to upgrade manually with the instructions you provided. However, even though the system now shows 5.4.7 the Updates screen continues to display as before so it did not resolve the issue.

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