Search found 16 matches

by osk.dthompson
Mon Aug 09, 2021 3:56 pm
Forum: Nagios XI
Topic: Upgrade underlying OS and migrating data
Replies: 3
Views: 262

Re: Upgrade underlying OS and migrating data

So we have install via tar file? How will that work when we try to upgrade via the RPM?
Thanks,
by osk.dthompson
Fri Aug 06, 2021 9:44 am
Forum: Nagios XI
Topic: Upgrade underlying OS and migrating data
Replies: 3
Views: 262

Upgrade underlying OS and migrating data

We're in the process of upgrading the OS from RHEL 6 to RHEL 7. Our current version of NagiosXI is 5.7.5 and we want to install 5.7.5 on our new RHEL7 server via RPM, but I've noticed the only RPM in the repo is 5.8. Is there a way we can get 5.7.5 via RPM? We're not sure how safe it would be to mig...
by osk.dthompson
Fri Mar 26, 2021 12:52 pm
Forum: Nagios XI
Topic: API Calls
Replies: 1
Views: 694

API Calls

I have configured an API call to disable/enable active checks once a shutdownstart or shutdownend alert notification is triggered. Everything was working fine until I manually reenabled active checks for one of the servers. Now the API won't disable the active check for that server, but it still wor...
by osk.dthompson
Thu Mar 25, 2021 8:56 am
Forum: Nagios XI
Topic: Can I make an API call to another app when downtime starts?
Replies: 6
Views: 382

Re: Can I make an API call to another app when downtime star

Here's what we're seeing in the logs when downtime is kicked off. It's calling a notification handler, not our even handler. [1616677995] HOST DOWNTIME ALERT: server.domain.com;STARTED; Host has entered a period of scheduled downtime [1616677995] HOST NOTIFICATION: username;server.domain.com;DOWNTIM...
by osk.dthompson
Wed Mar 24, 2021 3:58 pm
Forum: Nagios XI
Topic: Can I make an API call to another app when downtime starts?
Replies: 6
Views: 382

Re: Can I make an API call to another app when downtime star

benjaminsmith, I'm on mlangkau's team. I'm trying to get this working but when I put the server in downtime, it doesn't seem to trigger my event handler. Any ideas? Below is my event handler command. The command is a python script trying to grab the contents of the notification types $DOWNTIMESTART$...
by osk.dthompson
Mon Feb 25, 2019 2:29 pm
Forum: Nagios XI
Topic: support ticket and privacy
Replies: 1
Views: 220

support ticket and privacy

I wasn't sure where to post this so figured I'd try here. I'm curious why information I put in a support ticket through the 'Customer support' forum is visible through a google search. In previous posts I've been asked to include log information which may include host names and I've done so assuming...
by osk.dthompson
Tue Sep 25, 2018 1:39 pm
Forum: Nagios XI
Topic: Update to 5.5.3 Crashes
Replies: 10
Views: 794

Re: Update to 5.5.3 Crashes

I've created a support ticket. I think the number is #355825. I've also uploaded our Nagios profile.
Thank you,
by osk.dthompson
Tue Sep 25, 2018 12:49 pm
Forum: Nagios XI
Topic: Update to 5.5.3 Crashes
Replies: 10
Views: 794

Re: Update to 5.5.3 Crashes

We have a company policy of not publishing detailed information publicly. Is there another way I can get this information to you (email, sftp, something)?
Thank you,
by osk.dthompson
Tue Sep 25, 2018 9:52 am
Forum: Nagios XI
Topic: Update to 5.5.3 Crashes
Replies: 10
Views: 794

Re: Update to 5.5.3 Crashes

We just updated to 5.5.4 to see if that would help. You had mentioned earlier you wanted to see our config--how do I provide that?
Thanks,
by osk.dthompson
Tue Sep 25, 2018 8:03 am
Forum: Nagios XI
Topic: Update to 5.5.3 Crashes
Replies: 10
Views: 794

Re: Update to 5.5.3 Crashes

I did find memory errors in the *rror_logs, so I increased 'memory_limit' to 512g, but we're still seeing the issues. Below is an example of Nagios running processes: I'll try the database repair now. Thank you, nagios 2375 1 0 Sep23 ? 00:00:00 /usr/local/nagios/bin/nrpe -c /usr/local/nagios/etc/nrp...