Nagios Support Forum

Hello, I need to change / delete a time definition in a timeperiod, but now I noticed that the delete buttons are gone. I checked this by using other users (including nagiosadmin), different themes and different browsers, no difference. Is this a bug, or a problem in our installation? We are runnin...

Hi RCIJoe , The current OVA download is running on CentOS Stream 9. If your existing OVA is still running CentOS 7, you should be able to download the new OVA and run our Backup and Restore process to migrate across distributions. You can find more details about the exact requirements in our Backing...

TBT wrote: ↑Fri Apr 12, 2024 1:19 pm @swolf

Thanks for the info, any idea when we can expect support for Debian 12?

I'm currently not aware of Debian 12 support on the roadmap, though I do know that Ubuntu 24 is currently planned for this summer.
I'll add this thread onto the list for our feature request tracking.

Hi TBT , The backup and restore process is the main path we recommend for people who want to change distributions. Some people do run into issues (especially if their system is heavily customized), so we recommend 1) taking a system-level backup (VM snapshot or similar), and 2) using your test syste...

Hi bongbi , I think it's clear from your post that you're able to form a connection, snmpwalk is finding results, and that it's successfully filtering results based on your MIB file. The last one I'd want to check on is the command timeout. Since you've already run snmpwalk from the command line, ho...

Hi olabisid , Thanks for reaching out - it sounds like you might be seeing two separate issues. First, there's the issue of getting your database credentials. When Nagios XI first sets up MySQL, it stores the root database password in /usr/local/nagiosxi/etc/xi-sys.cfg. If the password in that file ...

The original poster hasn't indicated any additional problems since their opening post (~1.5 years ago) - locking the thread.

Hey - I agree with what Blake said, but wanted to provide more specific instructions. Nagios XI has a "System Theme" and a "User Theme". The "switch to Neptune" button sets your user theme (so that your colleagues are not negatively affected by your willingness to exper...

Hi wmalcus , This upgrade process isn't using the application server's own database connection details - it's using a bash script that relies on the information in /usr/local/nagiosxi/etc/xi-sys.cfg . The upgrade script specifically needs to be able to access the database as the root user, so mysqlp...

Hi bancoatlas , thanks for reaching out. This is probably going to be something where you want to Open a Case with the Support team proper - they'll be able to look at the specifics of your environment and debug with you. That said, here's where I'd start: 1) Confirm that your CCM definitions are wh...