Search found 18 matches

by ericcl9p
Wed May 08, 2019 10:50 am
Forum: Nagios XI
Topic: nagiosxi UI broken after upgrade from 5.5.11 to 5.61
Replies: 3
Views: 358

Re: nagiosxi UI broken after upgrade from 5.5.11 to 5.61

Thanks, should have thought to look at /var/log/httpd/error_log first.

It was an ownership issue on some of the files under the nagiosxi/html dir.


Everything is working now. You may close this ticket.
by ericcl9p
Wed May 08, 2019 8:59 am
Forum: Nagios XI
Topic: nagiosxi UI broken after upgrade from 5.5.11 to 5.61
Replies: 3
Views: 358

nagiosxi UI broken after upgrade from 5.5.11 to 5.61

Hello- We upgraded from 5.5.11 to 5.6.1 through the web console. After running for quite awhile, the upgrade appeared to be stuck. Refreshing the browser page gave us an 'http error 500'. We can however reach the /nagios link. We also tried doing the manual upgrade, after the web attempt, as mention...
by ericcl9p
Tue Oct 02, 2018 3:09 pm
Forum: Nagios XI
Topic: UI issue after 5.5.4 upgrade
Replies: 11
Views: 3029

Re: UI issue after 5.5.4 upgrade

No more questions. Please go ahead and lock this thread as resolved.

Thanks
-Eric
by ericcl9p
Tue Oct 02, 2018 8:25 am
Forum: Nagios XI
Topic: UI issue after 5.5.4 upgrade
Replies: 11
Views: 3029

Re: UI issue after 5.5.4 upgrade

in /usr/local/nagiosxi/html/includes/js/jquery/, we noticed that there were a couple files owned by root. After changing them to nagios:nagios, we were able to remove the 'old_browser_config' work around. Having the files owned by root may not have been an issue in itself, except that we have the sy...
by ericcl9p
Mon Oct 01, 2018 1:34 pm
Forum: Nagios XI
Topic: UI issue after 5.5.4 upgrade
Replies: 11
Views: 3029

Re: UI issue after 5.5.4 upgrade

We're having the same issue with Chrome and Firefox, both up-to-date. IE is not being used. No change after clearing the browser cache, or closing and reopening the browser. Setting $cfg['old_browser_compat'] = 1; in the config.inc.php file in /usr/local/nagiosxi/html/ did FIX THE ISSUE! Thanks -Eric
by ericcl9p
Mon Oct 01, 2018 12:02 pm
Forum: Nagios XI
Topic: UI issue after 5.5.4 upgrade
Replies: 11
Views: 3029

Re: UI issue after 5.5.4 upgrade

Hello,

Thanks for the possible fixes.

Both commands were run, but the issue still remains.

What else could be causing this?

-Eric
by ericcl9p
Sat Sep 29, 2018 9:58 am
Forum: Nagios XI
Topic: UI issue after 5.5.4 upgrade
Replies: 11
Views: 3029

Re: UI issue after 5.5.4 upgrade

Hi @benjaminsmith,


1. Disk space - there is plenty of space available

2. Restarting apache - restarted, but no change


I'm attaching the profile.zip from the system.

Thanks
-Eric
by ericcl9p
Fri Sep 28, 2018 10:30 am
Forum: Nagios XI
Topic: UI issue after 5.5.4 upgrade
Replies: 11
Views: 3029

UI issue after 5.5.4 upgrade

Hello, After upgrading our rhel7.5 test servers to 5.5.4, the UI dashboard is a very narrow frame. The progress pinwheels also continue to spin. The same narrow frame and spinning pinwheel is occurring in the Admin/System and Admin/Monitoring Engine screens as well. This occurs in both chrome and fi...
by ericcl9p
Fri Sep 21, 2018 10:52 am
Forum: Nagios XI
Topic: Duplicate entries when running reconfigure
Replies: 17
Views: 2455

Re: Duplicate entries when running reconfigure

@lmiltchev I guess we're good on the duplicates at this point. We do have some questions about setting up common service parameters that can be used by each host, but also overridden if needed on some hosts. We'll open a separate ticket for that, if needed, after doing some research. Thanks for ever...
by ericcl9p
Fri Sep 21, 2018 8:38 am
Forum: Nagios XI
Topic: Duplicate entries when running reconfigure
Replies: 17
Views: 2455

Re: Duplicate entries when running reconfigure

thanks @scottwilkerson the duplicates were only in hosts that were added through the import automation, no migrated hosts had duplicates. an example would be in the USA1401VM04254.cfg services file in the profile.zip that was attached earlier. we realize the duplicate entries do not cause issues, bu...