Search found 58 matches

by riahc3
Fri Apr 12, 2024 5:52 am
Forum: Nagios Log Server
Topic: Gateway Timeout logging in to Nagios Log Server
Replies: 15
Views: 4689

Re: Gateway Timeout logging in to Nagios Log Server

jmichaelson wrote: Fri Apr 05, 2024 12:53 pm We're working on Updating the back end stack of the software from the old version of ElasticSearch to Opensearch. I can't commit to timeframes, but it's coming.
Will migration be easy or a reinstallation be needed?
by riahc3
Mon Apr 08, 2024 7:07 am
Forum: Nagios Log Server
Topic: nagiosadmin script does not work
Replies: 5
Views: 496

Re: nagiosadmin script does not work

I believe this is a bug because if the index is read from the new location, why dont the credentials work anymore? Or even reset them?
by riahc3
Thu Apr 04, 2024 5:17 am
Forum: Nagios Log Server
Topic: nagiosadmin script does not work
Replies: 5
Views: 496

Re: nagiosadmin script does not work

Could you explain more about moving your data directory? We do have a guide for moving the data directory elsewhere, but I'm not sure how you could run into this password issue just from these steps, so I'd like to know more about what steps you took to move yours. https://assets.nagios.com/downloa...
by riahc3
Wed Apr 03, 2024 4:59 am
Forum: Nagios Log Server
Topic: nagiosadmin script does not work
Replies: 5
Views: 496

nagiosadmin script does not work

Hello This isnt the first time this has happened but when moving the data directory, I get a "Invalid username or password." I run the script to reset the password and still same thing. The pass could be simple, could be complex. It does not work. When I manually run the commands in the sc...
by riahc3
Wed Apr 03, 2024 4:51 am
Forum: Nagios Log Server
Topic: Gateway Timeout logging in to Nagios Log Server
Replies: 15
Views: 4689

Re: Gateway Timeout logging in to Nagios Log Server

I literally had to reinstall....I recommend a ELK stack over this honestly; The only reason Im still on it is because my company forces me.
by riahc3
Wed Mar 20, 2024 3:51 am
Forum: Nagios Log Server
Topic: Gateway Timeout logging in to Nagios Log Server
Replies: 15
Views: 4689

Re: Gateway Timeout logging in to Nagios Log Server

If you're already on 32GB RAM, I would expect that to be sufficient for most environments, but I can't speak to yours - I would highly recommend opening a case on Answer Hub so that our support team can look into your environment and help dig into logs. Yup, I am indeed on 32GB of RAM, confirmed. I...
by riahc3
Mon Mar 11, 2024 3:19 am
Forum: Nagios Log Server
Topic: Gateway Timeout logging in to Nagios Log Server
Replies: 15
Views: 4689

Re: Gateway Timeout logging in to Nagios Log Server

I probably spoke too quickly - I talked to the Support team and they're saying they do see a fair number of gateway timeout issues due to hardware limitations (usually RAM). If the workaround from my last reply doesn't work, that makes it more likely that it's not due to the issue we're patching ne...
by riahc3
Fri Mar 08, 2024 3:03 am
Forum: Nagios Log Server
Topic: Gateway Timeout logging in to Nagios Log Server
Replies: 15
Views: 4689

Re: Gateway Timeout logging in to Nagios Log Server

I can't guarantee this will work, but you can try visiting the 'admin' or 'dashboard' section directly by modifying your URL, e.g. https://<logserver_ip>/nagioslogserver/admin - if that works for you, just avoid visiting the home page and you should still have access to the rest of the application....
by riahc3
Thu Mar 07, 2024 10:22 am
Forum: Nagios Log Server
Topic: Gateway Timeout logging in to Nagios Log Server
Replies: 15
Views: 4689

Re: Gateway Timeout logging in to Nagios Log Server

Hi riahc3 , We've identified this as a problem on our end. We don't have a workaround but there will be a fix with the next maintenance release of NLS. Oh, we were thinking it was resources or ELK (Elastic, Logstash or Kibana) issue...Thank you for confirming. Is there a approximate release date fo...
by riahc3
Wed Mar 06, 2024 5:36 am
Forum: Nagios Log Server
Topic: Gateway Timeout logging in to Nagios Log Server
Replies: 15
Views: 4689

Re: Gateway Timeout logging in to Nagios Log Server

Hi riahc3 , thanks for reaching out. Have you checked the disk space to see if any of the partitions are out of space? If that is not the issue, we could use more information, in order to help you. What OS/version and version of Log Server are you using? There is space. CentOS Stream 9 Kernel 5.14....