Search found 9 matches

by rgangavarapu
Thu Apr 09, 2020 8:01 am
Forum: Nagios XI
Topic: Nagios XI Event Handlers skipping few events
Replies: 11
Views: 1070

Re: Nagios XI Event Handlers skipping few events

We haven't seen any entry for missing alerts at *send-alert-request.log* file. The Issue exists for both State & Notification and is happening every day (but the missing alert count is less). Due to this, Our Dashboards are showing 100% accurate information. Command Output is [opc@(Nagios-PROD) ...
by rgangavarapu
Wed Apr 08, 2020 6:27 am
Forum: Nagios XI
Topic: Nagios XI Event Handlers skipping few events
Replies: 11
Views: 1070

Re: Nagios XI Event Handlers skipping few events

We have made Nagios XI Time Zone changes to "US/Eastern" as per https://support.nagios.com/kb/article/n ... e-152.html.

The issue frequency got reduced, but we still see the issue.

We will be observing the behavior and will update if there is any change.
by rgangavarapu
Wed Apr 08, 2020 6:19 am
Forum: Nagios XI
Topic: Nagios XI Service Status Rest API - No Data Returning
Replies: 5
Views: 1011

Re: Nagios XI Service Status Rest API - No Data Returning

We have made php.ini changes as suggested at https://support.nagios.com/kb/article/nagios-xi-optimizing-the-php-settings-file-611.html and we are validating the API Results. Nagios XI Version: 5.4.10 Current /etc/php.ini file changes are listed below max_input_vars => 5000 memory_limit => 1024M max_...
by rgangavarapu
Tue Apr 07, 2020 4:51 am
Forum: Nagios XI
Topic: Nagios XI Event Handlers skipping few events
Replies: 11
Views: 1070

Re: Nagios XI Event Handlers skipping few events

We have made configuration changes for *event_handler_timeout* to 60 as you suggested and restarted the Nagios.

Regarding *log_event_handlers* configuration change, we are evaluating the system configuration.

I have sent the requested information over PM.
by rgangavarapu
Mon Apr 06, 2020 7:30 pm
Forum: Nagios XI
Topic: Nagios XI Service Status Rest API - No Data Returning
Replies: 5
Views: 1011

Re: Nagios XI Service Status Rest API - No Data Returning

We are not passing anything at the end of the link. I have given the URL (added space after the http to ensure it won't convert to URL in the post) URL: http:// nagios.com/nagiosxi/api/v1/objects/servicestatus?apikey=XXXXXXAPI_KEYXXXXXX&host_name=in:HOST1,HOST2,HOST3 Yes, No Data is being retrie...
by rgangavarapu
Mon Apr 06, 2020 8:17 am
Forum: Nagios XI
Topic: Nagios XI Service Status Rest API - No Data Returning
Replies: 5
Views: 1011

Nagios XI Service Status Rest API - No Data Returning

Hi, We have an internal application that fetches Service Status by using the list of Host Names and shows the results using Nagios XI Rest endpoints. If all hosts are having at least service, then Services Data is coming, But if any of the Hosts are not having at least one service, then Services Dat...
by rgangavarapu
Mon Apr 06, 2020 7:50 am
Forum: Nagios XI
Topic: Nagios XI Event Handlers skipping few events
Replies: 11
Views: 1070

Re: Nagios XI Event Handlers skipping few events

As you requested, I have sent a PM along with Nagios System Profile.
by rgangavarapu
Wed Apr 01, 2020 7:32 am
Forum: Nagios XI
Topic: Nagios XI Event Handlers skipping few events
Replies: 11
Views: 1070

Re: Nagios XI Event Handlers skipping few events

This scenario is happening more frequently. I could find an entry at Report/State History (changing states from OK to Non-OK and vise versa). But not Report/Event Log.
by rgangavarapu
Tue Mar 31, 2020 9:34 am
Forum: Nagios XI
Topic: Nagios XI Event Handlers skipping few events
Replies: 11
Views: 1070

Nagios XI Event Handlers skipping few events

Hi, We have 1000+ Hosts and 9000+ Services configured at Nagios XI. We have configured Event Handlers (shell script) at Global Event Handlers. The Host/Service events are triggered (as part of checks) and Event Handler Shell Script is being called as it is configured. The Shell Script composes a mes...