Nagios Support Forum

We talked earlier and you said that the device is setup to use SNMP version 3 to send the traps. To get the XI server to accept SNMPv3 traps, the /etc/snmp/snmptrapd.conf file has to be updated with the username, credentials, etc and this KB article has the various settings that need to be done. htt...

The shellinabox package needs to be re-installed on the server as the web ssh interface uses it.
Then start the daemon and enable it to start at boot.
Then see if the web ssh interface works.

Thank you.

Your welcome. Glad everything is working for you now.

It could be the extended permissions on the files and folders that is not allowing nagios / apache to read the files but the owner-group should be changed to the following. chown -R apache.nagios /usr/local/nagios/dell If there is some sort of policy or application that maintains the extended permis...

Are you using the Dell tool in Nagios? Can you provide more details about the extended permissions for nagios user. Could you post or PM me your Nagios XI System Profile so we can review it? To get your system profile. Login to the Nagios XI GUI using a web browser. Click the "Admin" > &qu...

There is a bug in the SLA report that when it checks the permissions of the user when using the Host Only option and that is causing the permission issue.
I'll file a bug report so it will be fixed in a future XI update.

Thank you.

Your welcome, glad it is all working now.

Your system has the Dell component installed on it and that adds the /usr/local/nagios/dell files and folders. It is not part of the Standard XI install. Make sure all of the permissions for the folders / sub-folders are set to the apache user and nagios group can read and write to the files and fol...

I did a bit of checking and when a variable is removed using the BMT tool, it is removing the variable from the nagiosql database, not from the nagios database. When using the BMT tool, and the change is saved, and the Apply Configuration is ran, the variable is removed form the nagios_customvariabl...

To enable DNS host names in Nagios Network Analyzer. Go to the Administration > Global Settings menu. For the Resolve Hostnames in: section, check the boxes for the Reports and Queries Graphs and save the settings. That will display the Host Names that can be resolved in the web interface. Thank you.