Search found 58 matches

by pavan509
Thu Aug 05, 2021 1:04 am
Forum: Nagios XI
Topic: Support from Nagios team during upgrade activity
Replies: 5
Views: 219

Re: Support from Nagios team during upgrade activity

Hello Benjamin,

I have sent the system profile via PM to you. Could you please verify it and let me know of any errors or concerns
by pavan509
Wed Aug 04, 2021 10:15 am
Forum: Nagios XI
Topic: Emails not getting generated after 2FA enablement
Replies: 27
Views: 1686

Re: Emails not getting generated after 2FA enablement

Hello Perry,

I have provided the required details through PM.

Thanks, Pavan
by pavan509
Wed Aug 04, 2021 7:30 am
Forum: Nagios XI
Topic: Support from Nagios team during upgrade activity
Replies: 5
Views: 219

Support from Nagios team during upgrade activity

Hello Team, We have a Nagios XI running on AWS cloud and we are planning to upgrade the application from 5.8.1 to 5.8.4. We have the paid support plan in place. Does anyone know if we can get support from the Nagios Vendor during the upgrade activity? If so, what is the process to get the support? T...
by pavan509
Tue Aug 03, 2021 11:13 am
Forum: Nagios XI
Topic: SSO Implementation
Replies: 2
Views: 199

SSO Implementation

Hello Team,

Do we have support or options to implement SSO with "Ping ID" Identity Provider other than the local AD or LDAP integrations?
by pavan509
Tue Aug 03, 2021 9:42 am
Forum: Nagios XI
Topic: Emails not getting generated after 2FA enablement
Replies: 27
Views: 1686

Re: Emails not getting generated after 2FA enablement

Hello Perry, Thanks for your response. I have followed the steps in the support article to find the token in the given path, however, no results were found. So I have reset the nagiosadmin password to access the web console. Is there any way to debug or find where the issue was and identify where it...
by pavan509
Tue Aug 03, 2021 7:54 am
Forum: Nagios XI
Topic: How to remove Forgot your password?
Replies: 2
Views: 141

How to remove Forgot your password?

Hello Team, According to my client requirement, after integrating the Nagios with AD, users should not see the "Forgot your password?" on the login screen. As users should reach out to the AD team or service desk to reset the AD password. Is it possible to do that? If so, what will be the ...
by pavan509
Tue Aug 03, 2021 7:03 am
Forum: Nagios XI
Topic: Emails not getting generated after 2FA enablement
Replies: 27
Views: 1686

Re: Emails not getting generated after 2FA enablement

Hello @pbroste, Thanks for your response. I tried the steps provided in the support article and couldn't find any tokens. After resetting the nagiosadmin password, it allowed me to login into the portal again and work on it. How can we avoid such failures while implementing the 2FA and how to debug ...
by pavan509
Mon Aug 02, 2021 3:24 am
Forum: Nagios XI
Topic: Emails not getting generated after 2FA enablement
Replies: 27
Views: 1686

Emails not getting generated after 2FA enablement

Hello Everyone, I have enabled the 2FA (Email) enablement on my production environment with active directory authentication method as login. After successful login, I am not getting the tokens for the login. Due to this the default admin login is also not working. Could someone suggest me on how to ...