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by ssax
Fri Feb 25, 2022 2:04 pm
Forum: Nagios XI
Topic: Upgrade suggestions 2014R1.1 to 5.8.7
Replies: 12
Views: 5413

Re: Upgrade suggestions 2014R1.1 to 5.8.7

Hello imaxglobalsupport Following up with you on this support request to let you know that ssax is out of the office and want to have you send info to me via [PM] so we see what is going on. What OS/version is it running? Are you running an RPM install? Please send the output of these commands: unam...
by ssax
Fri Feb 25, 2022 2:01 pm
Forum: Nagios XI
Topic: Trying to get check_jmx to work
Replies: 9
Views: 23117

Re: Trying to get check_jmx to work

I'm looking into this and will post an update later, I haven't personally used a JMX Proxy but I have seen others use it successfully in the past (not something we technically support).
by ssax
Thu Feb 24, 2022 7:25 pm
Forum: Nagios XI
Topic: No data is displayed in charts
Replies: 7
Views: 6875

Re: No data is displayed in charts

It looks like it was last updated on Feb 15th:

Code: Select all

[root@xid ~]# rrdtool lastupdate CpuUtil\(1\).rrd
 1

1644930889: 4
[root@xid ~]# date -d@1644930889
Tue Feb 15 07:14:49 CST 2022
I sent you a PM, please run the command and PM me the full output.
by ssax
Thu Feb 24, 2022 7:16 pm
Forum: Nagios XI
Topic: Object not found in NagiosXI
Replies: 25
Views: 26269

Re: Object not found in NagiosXI

We'll need to figure out why this is failing, I've seen this before but I'm really not sure how it happens because from my research the only way it should be looking for php-zts is if you compiled it from source and I've tried the remi package and they didn't have zts enabled on them. Please create ...
by ssax
Thu Feb 24, 2022 7:09 pm
Forum: Nagios XI
Topic: Nagios - SummitAI(ITSM) tool Integration using APIs
Replies: 10
Views: 17005

Re: Nagios - SummitAI(ITSM) tool Integration using APIs

Awesome, that's great to hear, I'm glad that helped!

Please be more specific on what exactly you mean by this and what you mean by INC:
Facing problem to log current utilization value of CPU/Memory/Disk usage in INC
by ssax
Thu Feb 24, 2022 5:46 pm
Forum: Nagios XI
Topic: Ports down in Nagios whereas Up on network switch end
Replies: 14
Views: 9478

Re: Ports down in Nagios whereas Up on network switch end

Locking thread, ticket received, we will continue support through the ticket. I have sent a response in the ticket.

Thank you!
by ssax
Thu Feb 24, 2022 5:28 pm
Forum: Nagios XI
Topic: check_vmware_api.pl problems after reinstall
Replies: 4
Views: 1572

Re: check_vmware_api.pl problems after reinstall

What version of the VMware SDK did you install? SSH into the XI server and send the full output of these commands: - Change X.X.X.X, yourusername, yourpassword before running /usr/local/nagios/libexec/check_vmware_api.pl -H X.X.X.X -u 'yourusername' -p 'yourpassword' -l "CPU" -vvv --trace=...
by ssax
Thu Feb 24, 2022 5:23 pm
Forum: Nagios XI
Topic: Nagios XI support forum site turns white
Replies: 16
Views: 12551

Re: Nagios XI support forum site turns white

I apologize that you're having trouble with that process, I know that it can be frustrating to work in a situation like that so I definitely understand where you're coming from. The feature-request has been submitted to development, I do not have an ETA of if/when that will occur but development has...
by ssax
Thu Feb 24, 2022 5:14 pm
Forum: Nagios XI
Topic: Configuration Files Not Updating
Replies: 8
Views: 5273

Re: Configuration Files Not Updating

No problem, let us know if you have any related questions or when we're okay to lock this up and mark it as resolved.

Thank you!
by ssax
Thu Feb 24, 2022 3:28 pm
Forum: Nagios XI
Topic: very high CPU load spikes
Replies: 11
Views: 7249

Re: very high CPU load spikes

Thank you, received. I'll post an update shortly after this remote session I have.

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