Performance Graph added to dashboard

[kyang]

Could you try removing the fused server, and then reconfigure it again to see if that works?

Along with the fusekey?

Let us know the outcome!

[djdowney]

I got the same result after adding it back. It appears the authentication is broken when using XI. If I select core and use only the user creds. it seems to auth just fine.

[kyang]

Could you show us the crons?

Code: Select all

cat /etc/cron.d/nagiosfusion

That's strange, this is a new fusion install?

What OS?

[djdowney]

Yes, completly new install on centos 6.9

Code: Select all

cat /etc/cron.d/nagiosfusion
#
# /etc/cron.d/nagiosfusion: crontab fragment for nagiosfusion
#

*/5 * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/dbmaint_subsys.php >>/usr/local/nagiosfusion/var/log/dbmaint_subsys.log 2>&1

* * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/auth_subsys.php --max-time=60 >>/usr/local/nagiosfusion/var/log/auth_subsys.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/cmd_subsys.php --max-time=60 >>/usr/local/nagiosfusion/var/log/cmd_subsys.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/log_subsys.php --max-time=60 >>/usr/local/nagiosfusion/var/log/log_subsys.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/poll_subsys.php --max-time=60 --master-poll >>/usr/local/nagiosfusion/var/log/poll_subsys.log 2>&1
* * * * * nagios /usr/bin/php -q /usr/local/nagiosfusion/cron/sysstat_subsys.php --max-time=60 >>/usr/local/nagiosfusion/var/log/sysstat_subsys.log 2>&1

[kyang]

Thanks,

Let's take a step back and verify some things. I noticed in your screenshots that you are using a hostname instead of an IP address. Can you actually access the XI server with that hostname?

In your hostname do you have /nagiosxi in it? Try using an IP address instead and see if that works?

Because your nagiosadmin credentials are not authenticating either. (Red exclamation mark)

Could you also take a screenshot of your XI Program URL and External URL? --> located in XI home --> Admin --> System Settings --> under General Program Settings

Is SSL configured in XI?

[djdowney]

Hi there,


No we aren't using SSL for this and I have formatted the url to contain /nagiosxi/ because thats where the installation is. I have also tried http://192.168.214.172/nagiosxi/ and that is unsuccessful as well.

WE do not have a different external URL, I have included a screen shot of the settings.




Thanks for the help, I appreciate it.

[kyang]

Did the nagiosadmin user show a green check mark at any time?

Could you remove the XI server, and then restart the services.

Code: Select all

service mysqld restart
service httpd restart
service crond restart

Then try re-adding the XI server with the fusekey, and let us know the results. Thanks!

[djdowney]

I can try that again, however we tried that before along with the ova version (Appliance version from the downloads) as well and we got the same experience.

the nagiosadmin account has never had a green check.

[kyang]

I want to make sure, are you able to access your XI with that URL? http://nagios.da2.4over.com/nagiosxi

Could you try putting back the IP address in your Program URL and switch the other one for the external URL in your XI?

Then try authenticating again, while making sure it's the correct password when you test the fusion setting.

Capture.PNG

[djdowney]

Looks like that didn't work as well. I even tried a couple of other admin accounts with the same result.