No emails being sent

[snapon_admin]

Our Nagios server randomly stopped sending email notifications today. The notifications report shows them being sent, and if I send a test email that gets sent properly so my settings are correct, but the alerts aren't actually being sent. On version 5.4.3.

[snapon_admin]

I've noticed my CPU I/O wait. is going up quite a bit and this seems to be the culprit. Emails are being sent now, but they're all old ones from yesterday

[snapon_admin]

Ok, something is seriously wrong here. My disk space, that was at 70% full on friday is now 100% and I cannot get it to go down or figure out what's filling it up. Is there an off hours support contact I can use?

[snapon_admin]

What is the support email address for opening up a ticket with Nagios again? I need this resolved asap and would like to have a remote session set up or something quicker than a support forum.

[mcapra]

As a reminder, our normal business hours (Central Time, -5 UTC) are as follows:
Monday – Thursday: 9:00 am – 5:00 pm
Friday: 9:00 am – 2:00 pm

Our support email is customersupport@nagios.com if you would like to open a ticket. We prefer to either have a ticket or forum post for an issue though, not both. We can proceed however you like.

For starters, i'd be interested in seeing a system profile. Can you share one here, or attach it when you submit a ticket? From the Nagios XI GUI, you can gather a profile via Admin -> System Profile -> Download Profile.

[snapon_admin]

Profile attached. And yeah, I know your support hours and wasn't expecting a response from you guys here over the weekend. I was just curious if you do have an after hours support available or not, would be useful to know for future reference. As far as proceeding with a forum thread or the ticket, I'd prefer to proceed with whichever option is faster at this point. We're still getting duplicate day old emails and the I/O wait on the CPU is still too high. Checks seem to be running on time which is good, but the email thing is an issue.

[snapon_admin]

Opened a ticket. I really hate to be a pest on this, I know you guys are busy and have lots of other clients to help. I just need to get this fixed like, yesterday.

[dwhitfield]

Locking due to ticket #2017042410000184.