Gateway Timeout in Nagios XI

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fidia
Posts: 21
Joined: Sat Sep 07, 2019 2:39 pm

Gateway Timeout in Nagios XI

Post by fidia »

Hi,

Sometimes, while attempting to send a test email, after 1 minute of loading it outputs:

Gateway Timeout
The gateway did not receive a timely response from the upstream server or application.

Any advice?
Tnx
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pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: Gateway Timeout in Nagios XI

Post by pbroste »

Hello @fidia

Thanks for reaching out, let's increase the "default_socket_timeout" value in the php.ini. What's the current value set at?

Code: Select all

grep "default_socket_timeout" /etc/php.ini
Then restart the services by bouncing:

Code: Select all

systemctl restart nagios httpd
Thanks,
Perry
fidia
Posts: 21
Joined: Sat Sep 07, 2019 2:39 pm

Re: Gateway Timeout in Nagios XI

Post by fidia »

Hi Perry,

Current socket value is 60.
User avatar
pbroste
Posts: 1288
Joined: Tue Jun 01, 2021 1:27 pm

Re: Gateway Timeout in Nagios XI

Post by pbroste »

Hello @fidia

Thanks for following up, want to have you enable debug logging on the 'phpmailer' and let us know the results. Also provide a screenshot as well.

https://support.nagios.com/kb/article/p ... g-820.html

Thanks,
Perry
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