Nagios Integration with Service now

[tchandra]

Team,

We are using Nagios XI (5.8.4) and integrated with service now to create auto incidents for Nagios alerts .
Recently , we got multiple critical alerts for different servers with error (CHECK_NRPE: Error - Could not connect to **.**.**.**: Connection reset by peer) and respective auto incidents were raised by Service Now . After sometime alerts got resolved , but auto incidents were not closed as expected. Please suggest the possible causes for this.

Thanks in Advance.

Regards,
Chandra

[gsmith]

Hi,

What are you using for the integration, one of these?

https://exchange.nagios.org/directory/P ... er/details
https://exchange.nagios.org/directory/T ... T)/details

Thanks