SERVICE: PING - Status unkown

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RalfS
Posts: 9
Joined: Tue Nov 02, 2021 10:23 am

SERVICE: PING - Status unkown

Post by RalfS »

Good day,

we have following problem: the Service "Ping" will be presently (for each host) the status "unkown" - pls see attached the two screenshots.

Question: Who can help/assist there in order that the service will be in good working order (maybe after some reset some commands are missing

in the configuration - this is the reason why we have send also the two shortcuts).

Many thanks beforehand for assistance again.
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kfanselow
Posts: 241
Joined: Tue Aug 31, 2021 3:25 pm

Re: SERVICE: PING - Status unkown

Post by kfanselow »

Hi RalfS,

It looks like you have the check_nt plugin selected for the ping check, try selecting the check_ping plugin for the Check command in the Service Management window (red arrow in the attached copy of your screenshot).

Thanks and Best Regards,
Keith
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RalfS
Posts: 9
Joined: Tue Nov 02, 2021 10:23 am

Re: SERVICE: PING - Status unkown

Post by RalfS »

Hi,

many thanks your last and assistance.

Have checked the nt_plugin but unfortunately wihout success (same as before).

(Pls also see the attached screenshot).

Many thanks again for help/assistance in this matter.
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kfanselow
Posts: 241
Joined: Tue Aug 31, 2021 3:25 pm

Re: SERVICE: PING - Status unkown

Post by kfanselow »

Hi RalfS,

Try changing the Check command to one of the ping commands such as check_ping ( see the attached screenshot ).

Thanks and Best Regards,
Keith
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RalfS
Posts: 9
Joined: Tue Nov 02, 2021 10:23 am

Re: SERVICE: PING - Status unkown

Post by RalfS »

Many thanks for your help/assistance!

Have tried to use this ommand but unfortunately the result seems to be the same - see attached screenshot

Are there maybe any other suggestions/helpful hints for this problem?

Many thanks again.
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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: SERVICE: PING - Status unkown

Post by ssax »

Edit the service again and set your $ARG1$ and $ARG2$ values to these:

Code: Select all

$ARG1$: 100.0,20%
$ARG2$: 500.0,60%
Then Save, Apply Configuration, force a check, and then let us know if that resolved the issue.

Thank you!
RalfS
Posts: 9
Joined: Tue Nov 02, 2021 10:23 am

Re: SERVICE: PING - Status unkown

Post by RalfS »

Hello,

many thanks again for help and assistance.

Have changed it in the mentioned way but unfortunately without success. (pls see attached screenshots).

If some other ideas: Very welcome to solve this problem.

Many thanks.
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ssax
Dreams In Code
Posts: 7682
Joined: Wed Feb 11, 2015 12:54 pm

Re: SERVICE: PING - Status unkown

Post by ssax »

Go back and edit the service, then chance the Check command to check_ping. Then apply configuration and force a check. The output shows check_nt so you must've selected the wrong check command on that service.
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