How open Nagios XI feature requets and issues

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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iam33
Posts: 58
Joined: Mon Mar 18, 2013 5:30 am

How open Nagios XI feature requets and issues

Post by iam33 »

Hi!
Thanks in advance!

I have created a topic with the subject "Feature Request" so that it can be integrated into new platform updates. But I don't know if this is the normal procedure for feature requests and issues or if I should do it elsewhere.
When I want to do it for Nagios Core, I do it on github but I don't know where to do it for Nagios XI. Can you tell me where I should do it?

Thanks.
iam33
Posts: 58
Joined: Mon Mar 18, 2013 5:30 am

Re: How open Nagios XI feature requets and issues

Post by iam33 »

nobody knows how to open a feature request or issue in Nagios XI ???
bv406
Posts: 31
Joined: Tue Apr 11, 2023 11:45 am

Re: How open Nagios XI feature requets and issues

Post by bv406 »

Do you mean opening a case with Nagios Support?

If you're looking to open a case with Nagios Support you'll need to login to Nagios Answer Hub and submit a case/ticket through there.
deby23456
Posts: 21
Joined: Tue Apr 11, 2023 1:44 pm

Re: How open Nagios XI feature requets and issues

Post by deby23456 »

For an issue and you have support you can check out this document below.

https://nagiosenterprises.my.site.com/s ... ing-a-Case
iam33
Posts: 58
Joined: Mon Mar 18, 2013 5:30 am

Re: How open Nagios XI feature requets and issues

Post by iam33 »

I can't figure out how I should spend one of my license cases to open a feature that could improve the Nagios XI platform.
Isn't there another way to do it?
dawgo
Posts: 15
Joined: Thu Apr 13, 2023 9:48 am

Re: How open Nagios XI feature requets and issues

Post by dawgo »

As of present there doesn't seem to be an official way to submit a feature request. You could try opening up a case to get a response from official support, but it'd be the developers who have control of what would be added. So there'd be no guarantee even if you used one of your cases.
kg2857
Posts: 234
Joined: Wed Apr 12, 2023 5:48 pm

Re: How open Nagios XI feature requets and issues

Post by kg2857 »

Why not post it here? Nagios people actually once in a while post here.
I always wonder why posters are so secretive when posting in these forums, almost as if readers were supposed to be mind readers.
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