ERROR: General time-out (Alarm signal)

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bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

ERROR: General time-out (Alarm signal)

Post by bosecorp »

I am getting multiple ERROR: General time-out (Alarm signal) and UNKNOWN - Plugin Timed out (60 sec). There are multiple possible reasons for this, some of them include - The host tijuana-dc2.bose.com might just be really busy, it might not even be running Windows.
now I am able to see the Nagios XI GUI but is slow and not able to ssh to the Nagios server
Last edited by dwhitfield on Sun May 14, 2017 12:11 pm, edited 1 time in total.
Reason: marking with green check mark
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: ERROR: General time-out (Alarm signal)

Post by tmcdonald »

Sounds like a resource issue on the XI machine itself. Are you able to get a local console through the VM manager, assuming it is a VM? I'm thinking full disk or memory, in that order of likelihood.
Former Nagios employee
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: ERROR: General time-out (Alarm signal)

Post by bosecorp »

I am not able to locally console to it. I am getting the same error as from ssh (do_ypcall: clnt_call: RPC: Timed out)
dwhitfield
Former Nagios Staff
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Joined: Wed Sep 21, 2016 10:29 am
Location: NoLo, Minneapolis, MN
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Re: ERROR: General time-out (Alarm signal)

Post by dwhitfield »

https://www.linuxquestions.org/question ... ut-375646/ suggests a network issue of some sort.

There's a lot of potential performance issues here, as mentioned previously. I'd be move interested in the output of tail -100 /var/log/messages (possible 1000 depending on time stamps)

Alternatively, if you get to this tomorrow, you could try grep "Feb 21" /var/log/messages | tail -100, and depending on time stamps you might have to give us the entire grep output from Feb 21, but that will be large.
bosecorp
Posts: 929
Joined: Thu Jun 26, 2014 1:00 pm

Re: ERROR: General time-out (Alarm signal)

Post by bosecorp »

We had a network issue.

PLease close this ticket
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